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Hi Christine,

Well Lee rang them and they've now said that Vango had sent out the wrong carpet so they're now waiting for the right ones to come from Vango. They said it would take about 2 weeks which come to think about that 2 weeks has now passed. Will get Lee on to them again and ask if they've come in. These shops "conveniently" forget to call you back sometimes. With what they've said it looks like it'll be a straight swap hopefully

Maxine

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We have the carpet and footprint and it says Orchy 600/Sumatra on the bag as does the footprint bag.

Looks like we'll have to sell our set up now. The tent is being picked up on Friday and going straight to Vango instead of the retailer first.

Looking forward to getting this all sorted.

Morning MamaBear,

If I'd have known you had a footprint for sale we'd had bought it off you! I only ordered one yesterday morning.

Things like this play on your mind dont they. Fingers crossed all this is done and dusted for you soon!

Maxine

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Morning Christine,

Update: Funnily enough Lee had a phone call off JR Leisure yesterday and they've said our carpet has been delivered and is ready to pick up! Cant fault them there even if I was thinking they'd forgot

Maxine

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Quote: Originally posted by medunne on 13/5/2008Nothingb is free the cost of the carpet is built into the price you paid, if it was the poles that did not fit you would not put up with it . i would go back and insist they get a carpet which fits as that is what you agreed to buy.

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Thanks Rex will do!

Max

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