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Subject Topic: Yeomans are fantastic Post Reply Post New Topic
Personmudpaddle
01/9/2008 at 9:26pm
 Location: None Entered
 Outfit: Outwell Georgia XL View mudpaddle's Profile View Profile   Reply to mudpaddle Reply   Quote mudpaddle Quote  
Joined: 31/7/2007

Standard Member
Standard Member

Forum Posts:   26
Site Reviews Total: 4
Site Reviews 2024: 0  
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Having finally dried our Georgia XL last weekend, as we were folding it up, we found a hole! A very small area (about 1 inch long) where the inner wasn't sewn to the groundsheet at all. Phoned up Yeomans online, and they did swapped it out for a whole new tent, no fuss at all. The delivered the new tent today, and took the holey one away. Very impressed with the service :). Just hope the new one has no holes, and we get a chance to put it up in the garden soon!!


Personsuns
02/9/2008 at 11:29am
 Location: None Entered
 Outfit: None Entered View suns's Profile View Profile   Reply to suns Reply   Quote suns Quote  
Joined: 14/8/2003

Diamond Member
Diamond Member

Forum Posts:   4592
Site Reviews Total: 13
Site Reviews 2024: 0  
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Site Reviews 2022: 1  
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Im with you there Yeomans know what they are on about.


PersonFudge59
02/9/2008 at 12:03pm
 Location: Metro-Land Hertford
 Outfit: Hi Gear Gobi Elite 4 View Fudge59's Profile View Profile   Reply to Fudge59 Reply   Quote Fudge59 Quote  
Joined: 25/6/2004

Platinum Member
Platinum Member

Forum Posts:   752
Tent Reviews:   2
Site Reviews Total: 37
Site Reviews 2024: 2  
Site Reviews 2023: 2  
Site Reviews 2022: 3  
Site Reviews 2021: 4  
Site Reviews 2020: 2  
Site Reviews 2019: 2  
Site Reviews 2018: 1  
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Site Nights 2023: 5
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Agreed, have found them extremly helpful.


Personsxis
02/9/2008 at 12:36pm
 Location: 
 Outfit:  View sxis's Profile View Profile   Reply to sxis Reply   Quote sxis Quote  
Joined: 26/1/2007

Platinum Member
Platinum Member

Forum Posts:   1227
Site Reviews Total: 2
Site Reviews 2024: 0  
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Me too excellelent service from the guy at Ambleside and the online service, need some more gear next year and will definatley go back



-------------
I Think Therefore I Am I Think? eh?   If all is not lost where is it?              


Persondadsbeaniemad
02/9/2008 at 5:43pm
 Location: Cumbria (Upper Eden Valley)
 Outfit: Cabanons SunValley Michigan Khyam ABI View dadsbeaniemad's Profile View Profile   Reply to dadsbeaniemad Reply   Quote dadsbeaniemad Quote  
Joined: 23/6/2008

Diamond Member
Diamond Member

Forum Posts:   8127
Tent Reviews:   5
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The guys at Ambleside are great aren't they.

Nothing too much trouble and they take time to explain everthing throughly - even when you don't buy anything!   Yes that's right     went into a camping shop and DIDN'T BUY ANYTHING



-------------
Keely :-))


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Persondizzy WO4
02/9/2008 at 6:24pm
 Location: Kent
 Outfit: Outwell Georgia XL View dizzy WO4's Profile View Profile   Reply to dizzy WO4 Reply   Quote dizzy WO4 Quote  
Joined: 02/8/2008

Silver Member
Silver Member

Forum Posts:   124
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Site Reviews Total: 4
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I also got my tent from them, great customer service and quick delivery, will definitely use them again.


Personshed63
02/9/2008 at 8:42pm
 Location: Leicestershire
 Outfit: 1995 Pennine Fiesta View shed63's Profile View Profile   Reply to shed63 Reply   Quote shed63 Quote  
Joined: 30/5/2003

Gold Member
Gold Member

Forum Posts:   372
Tent Reviews:   1
Site Reviews Total: 1
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There are a couple of threads on here from people (myself included) having some problems with Yeomans customer service. In my case they came good in the end and I would still describe myself as a satisfied customer.


PersonSpannaz
06/9/2008 at 10:31pm
 Location: Kent - Medway Towns
 Outfit: MB E320 Cdi & Swift Charisma 590 View Spannaz's Profile View Profile   Reply to Spannaz Reply   Quote Spannaz Quote  
Joined: 20/8/2008

Standard Member
Standard Member

Forum Posts:   41
Tent Reviews:   1
Site Reviews Total: 18
Site Reviews 2024: 0  
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Site Reviews 2022: 1  
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sorry to say that i found them useless. Order 2 items from their website back in August that were in stock and ready for immediate dispatch, nothing came so we called, was told they'd phone back, they didn't!! More calls and more emails, finally get a call saying sorry one of the items is now out of stock(2 weeks later) but extension would be sent straight out and guranteed to be with us by wednesday. That day came and went nothing arrived, phoned again and got told sorry, we have not got them in stock yet!!!!!!! WTF???? Then oh it coming in tomorrow, finally had to get them to send it Sat Am delivery, but still no refund on the out of stock item.

Won't be using them again in a hurry i am sorry to say

 


Personsunvalleysue
07/9/2008 at 7:31am
 Location: The Love Shack
 Outfit:  BearLake 6 and a hot water bottle. View sunvalleysue's Profile View Profile   Reply to sunvalleysue Reply   Quote sunvalleysue Quote  
Joined: 20/9/2007

Diamond Member
Diamond Member

Forum Posts:   3509
Tent Reviews:   2
Site Reviews Total: 5
Site Reviews 2024: 0  
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Its a big from me.We got our SunValley from them last September,£249 and free carpet and footprint.Great service.

-------------
Sue & Phil
--------------------- I Love My AeroBed    


valbarley
07/9/2008 at 4:17pm
 Location: 
 Outfit:  View valbarley's Profile View Profile   Reply to valbarley Reply   Quote valbarley Quote  
Joined: 02/8/2008


Guest

Forum Posts:   5289
Tent Reviews:   4
Site Reviews Total: 5
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I love yeomans because they are always cheaper than Go outdoors

So I can go to Go outdoors show them the prices and get everything 10% cheaper with their price promise!!!

£130 off my bear lake 6, bargain!

Val


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Personfrizbomb
07/9/2008 at 5:31pm
 Location: West Midlands
 Outfit: Outwell Vermont L & Nevada M View frizbomb's Profile View Profile   Reply to frizbomb Reply   Quote frizbomb Quote  
Joined: 01/7/2007

Silver Member
Silver Member

Forum Posts:   185
Site Reviews Total: 3
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I think Yeomans are brill!

I've only been to the shops, never ordered online, but the staff in the shops I have been to have been helpful and knowledgable...GO YEOMANS!

 



-------------
FB


Personhumberman
07/9/2008 at 6:47pm
 Location: Lincolnshire
 Outfit: Vango Diablo 600 View humberman's Profile View Profile   Reply to humberman Reply   Quote humberman Quote  
Joined: 02/7/2008

Standard Member
Standard Member

Forum Posts:   19
Site Reviews Total: 0
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Must agree with the rest... purchased a set of melamine and one plate was cracked, phoned them up and two days later a replacement arrived .... top class service


Personpurplegrape
30/11/2008 at 12:34pm
 Location: Cleethorpes
 Outfit: Pennine clubman & Outwell montana 12 View purplegrape's Profile View Profile   Reply to purplegrape Reply   Quote purplegrape Quote  
Joined: 14/4/2007

Diamond Member
Diamond Member

Forum Posts:   2261
Site Reviews Total: 8
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 1  
Site Reviews 2021: 0  
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Well i am not from yeomans and i dont work for them and never have but i think they are fab!!

Had nothing but hassle with go outdoors and also found that the staff there don't actually have a clue about tents - whereas at yeomans they do.  They understand, they know about the tents, they are v knowledgeable and they are very helpful.



-------------
*formally known as kjord79*


PersonPamJ
30/11/2008 at 6:25pm
 Location: East Lancashire
 Outfit: Boston400 Minnesotta6 Quechua View PamJ's Profile View Profile   Reply to PamJ Reply   Quote PamJ Quote  
Joined: 25/4/2004

Platinum Member
Platinum Member

Forum Posts:   684
Site Reviews Total: 2
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
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Manageress at my branch goes out of her way to deliver heavy items for me when she finishes work as i dont drive.  Will not change my excellent opinion of Yeomans because of some orange capital letters;  PamJ


PersonKevRayner
30/11/2008 at 7:32pm
 Location: Lincolnshire
 Outfit: Outwell Bear Lake 4 & Sunncamp Evo 400 View KevRayner's Profile View Profile   Reply to KevRayner Reply   Quote KevRayner Quote  
Joined: 28/8/2007

Standard Member
Standard Member

Forum Posts:   88
Tent Reviews:   2
Site Reviews Total: 5
Site Reviews 2024: 0  
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Site Reviews 2022: 0  
Site Reviews 2021: 0  
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Have to agree with majority on here, I can only give praise for Yeomans, been to several different stores of theirs & found them all very helpfull

Kev


Personslackalice2k
01/12/2008 at 4:03pm
 Location: East Yorkshire
 Outfit: Cabanon Andorra Khyam Faro 5 View slackalice2k's Profile View Profile   Reply to slackalice2k Reply   Quote slackalice2k Quote  
Joined: 23/2/2005

Gold Member
Gold Member

Forum Posts:   318
Tent Reviews:   1
Site Reviews Total: 0
Site Reviews 2024: 0  
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Definately a thumbs up for yeomans, whenever I've been in a store nothng is too much trouble, Go Outdoord however, I'm still waiting for a reply to an e-mail from May. 

-------------
Alice xx



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