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Topic: If you`ve had to replace your new tent.
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07/9/2008 at 5:00pm
Location: East Yorkshire Outfit: Outwell minnesota 6
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Joined: 12/8/2008 Silver Member
Forum Posts: 193 Tent Reviews: 2
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If I was you, i'd see if there was any place that you can pitch your tent before you go away. After my experience, i had 2 Vango diablo's in the space of 2 weeks. First one had something wrong with the bedroom lining. They exchanged it no problem. But we didn't have time to pitch the second one before we went on a 2 week holiday to Devon. This tent was worse than first! It had a hole in the fly, stitching was coming apart, toggles missing, leaked in one bedroom, quite badly(!) etc,etc! We rang the camp shop up whilst on holiday, with all the faults, and they just said bring it back when you get home. We did, but this time we asked for our money back. We've now splashed out and bought an outwell wolf lake 7. I find outwell better quality, but that's just my opinion. Our tent shop, Winfields have been exteamley helpful. We didn't purchase our wolf lake from them, as they don't sell it, but i would gladly go back time and time again and give them my custom. From us purchasing the faulty tent to the replacing it with a new one, was about 5 weeks. Just as long as you keep your reciept, i think many firms will be fine about it.
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