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Topic: Vango Aspen / Zambezi Carpet
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26/5/2009 at 3:27pm
Location: South Shropshire Outfit: Vango Aspen 500 DLX & Fireblazer 500
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Joined: 15/7/2008 Standard Member
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I have the Aspen 500 DLX and I bought the Zambesi carpet for it. It fits absolutely fine and it made a heck of a difference to the comfort of our stay in Rhayader, which was otherwise a total washout! It was springy to walk on and insulated the tent well. I had my little gas heater on and was toasty warm. Don't get me wrong, picnic rugs probably would do just as well, and for a heck of a lot cheaper! I can't compare this carpet to other manufacturers as I haven't seen any others, but am I pleased with it? The answer would be a resounding yes!
By the way, I am bemused what has happened to vango's customer service? About 4 years ago, we had an experience with a storm in our Fireblazer 500 (now the venturer or tamor). We were woken by the sound of the poles snapping, such was the almighty wind that had blown up! I called vango to see if I could get replacement poles and they took my name and addres and said they would get back to me. The next day, by Special Delivery, 2 FULL SETS of new poles arrived, one standard and one heavy duty, for my Fireblazer, and not a penny of cost was borne by me! I was never more impressed with customer service than that! So if their standards have slipped, what a terrible shame.
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