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Bigger Breakfast, I think if you bend it in more like a horse shoe it might go in? your talking ring and pin, or the end of the pole that goes into the metal eye in the webbing

Andy

one tip is to make sure all the pole sections are fully slotted together, it only takes a few mm. on each section , to add enough extra length to the pole, to make it very difficult to insert the pin.

a touch of silicon spray on the ends of the poles helps them to slot in.

"son of a gun"  pump spray is a good one , available from most good motor factors,

stu

Sometimes, new poles need that extra push to make sure they really are together as far as they will go

Every millimeter lost makes it harder to ring and pin

You shouldnt need a peg puller to get them in

Someone else on this forum had the same problem last week and they gave their poles an extra push and it worked.

Read previous thread here

Hope it helps

Angie

Our porch awning is three years old and has the pins and it has not got any easier.I am sure they make the straps shorter on purpose, i am going to cut half an inch off the bottom of the poles.

Andy