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 2 months ago my Vauxhall Vectra had an argument with a BMW X 5 and we came off worst, car was described as uneconomical to repair, and now our main summer camping holiday is drawing near and replacement car is nowhere to be seen due to office cock-up with paperwork. Every week we are told "sorry but due to???, but not to worry we will sort it out next week"

So do I keep hoping or phone campsite and cancell, we are due to go in a fortnight.

 Thanks for replies, I have thought about hiring a car but never thought about sending them the bill  They know exactly when our holiday is, and have known for 2 months.

Problem with hire-car is we would need one with towbar !!

I absolutely agree with Keely, that is outrageous!!

Tell them that they can hire you a vehicle for the holiday, or they can reimburse you for all the costs of the pre-booked holiday which you would be unable to take - including extras like any theme park tickets you have purchased etc.

And when you call them, don't speak to the person who answers the phone, as they won't have the authority to help you, ask to speak to a manager.

Good luck, and keep us posted!!

try helphire, if the other person was to blame. My car got wrote off by someone else and no curtesy car was available so my insurance company put me on to these, they send out the a car the same size as yours, i had a zafira and they sent me a VW Tiguan for 4 weeks and they claimed the expense of the other persons insurance. it was delivered to my door within a couple of days.