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Subject Topic: Montana 6 side porch pole Post Reply Post New Topic
02/8/2009 at 12:53pm
 Location: Stoke on Trent
 Outfit: Outwell Montana 6
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Joined: 02/8/2009

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Hello, I've seen a few posts about the poles snapping on the side porch of the Montana 6 (as they're so tight to get in).  We've recently bought a Montana 6 secondhand and when we tried it out we noticed the pole was already snapped - and the naughtly people hadn't said anything!!

We've called Yeomans, GoOutdoors and local dealer (we live in Stoke on Trent) and have had no luck with a spare.  Although, finally we came across a very nice lady in Warrington who is going to ring their rep for us tomorrow and see what they can do.

I've noticed Outwell do a fibre glass pole kit, and wondered if anyone has used these and if they will do the job - not sure if there would be enough bend in it?

Any ideas would be greatly appreciated thank you!!!!

 



02/8/2009 at 2:24pm
 Location: Croydon
 Outfit: Monty 6 Dia 6 Aurora 8 Ventiure6dlx
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Joined: 01/8/2004

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hi

we had the same problem ,only we dropped the tent and forgot to remove the porch pole first ( you only forget to do this once)

got a replacement ordered in from sk camping http://www.skcamping.com/contact/ 

but I would think any outwell dealer can do this http://www.outwell.dk/DealerRegions.aspx?b=Outwell&bid=2&lid=1&l=en-GB&ID=45&Name=England

 Do hold on to the broken one as this will come in use if it should break again



02/8/2009 at 10:18pm
 Location: Stoke on Trent
 Outfit: Outwell Montana 6
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Thanks very much for this - we've rang so many dealers and only one offered to contact their Outwell rep and get back to us!!!

I've sent SK Camping an email, so hopefully we can get sorted.

Thanks again. 



04/8/2009 at 9:23pm
 Location: Stoke on Trent
 Outfit: Outwell Montana 6
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Hurray!!  Yeomans got a pole for us (cost £8).  Starting to look forward to our first full week away now.


05/8/2009 at 8:42pm
 Location: Scotland
 Outfit: Outwell Montana 6 tent
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Hi there, can you give me the contact details for Yeomans please as we have the very same problem and need to order a new porch pole.

Thanks so much!


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06/8/2009 at 10:52am
 Location: Stoke on Trent
 Outfit: Outwell Montana 6
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Hello, we contacted our local Yeomans and they emailed their Head Office to see if they had one and send it through.  I must add that the new pole is slightly shorter than our original, so hopefully it'll be easier to set up now!

We did try contacting loads of dealers though, and not many were very helpful.  One even said to contact Outwell direct and you'll get one within a couple of days - but you can't contact them direct, only through the dealers and even then they have to go through their Rep!!

Keep an eye on ebay as World of Camping were selling a full set of Montana 6 poles and they only went for a few quid.

Hope you get sorted soon.

 



06/8/2009 at 11:18am
 Location: Scotland
 Outfit: Outwell Montana 6 tent
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Thanks. I've emailed a couple of dealers who said they would contact their Outwell reps, so fingers crossed! I've actually asked for two just in case this happens again. If and when I do get one, hope it will be shorter as I feel the one we had was far too tight and that's why it broke.


06/8/2009 at 11:23am
 Location: Scotland
 Outfit: Outwell Montana 6 tent
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Hi again, I just contacted Yeomans (01246 571270) and they have one in stock but said it would cost £20 plus £5 delivery!! The guy I spoke to can't understand how you got one for £8. Any clues?

Thanks


06/8/2009 at 11:31am
 Location: Stoke on Trent
 Outfit: Outwell Montana 6
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How strange!  He's not thinking it's one of the front porch steel poles is he?


06/8/2009 at 1:18pm
 Location: Scotland
 Outfit: Outwell Montana 6 tent
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No. I checked that he knew what I meant. I'm now waiting to hear back from another couple of dealers. Seems very expensive for what it is.



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