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Vango exclude them but apparently this may be overidden by the Sale of Goods Act, depending on how old they are. If no joy shandy boy try here

http://www.tentspares.co.uk/p0/vango/17879.htm

Not sure if your "V500" is one of the "V's" listed.

Hope you get it sorted.

One reason to carry pole spares in the tent repair kit, surely? You could have just mended the pole and carried on with your holiday.

I doubt you'll get any joy from Vango over a snapped pole on strong winds, btw. Their Lifetime Guarantee specifically excludes damage due to extreme weather conditions, not to mention the fact it also excludes damage to poles under any circumstances.

Hi Shandy boy, when were you at Naburn, we were there over the weekend? Where were you pitched? Shame about your tent, hope you get the poles replaced.

Sharon

Quote: Originally posted by lighty02 on 06/8/2009

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does anybody know where i can get spare's for gelert cadiz 7 from looked on link and nothing on there after reading post seems like a good idea to get some bits

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Tent poles come in standard diameters so if you take one of each of your current poles to any good camping retailer they'll sort out the sizes for you. Gelert sell a lot of pre-packed spares including pole repair kits, btw, so you won't be stuck.

Quote: Originally posted by mitchum44 on 06/8/2009

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sorry to hear about your mis-hap, but as an earlier poster said,  if you carry a spare set of poles you will be able to do a short term fix, until you can sort it properly.

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Well, replacing a broken pole section with a new one isn't really a short term fix. It's a permenant repair that basically makes the pole as good as new again, assuming that's the only area of damage. I'm firmly of the opinion that I can restring a pole just as well as anyone in a factory, really. Not rocket science after all!

One tip though is when you reknot the shock cord, leave a longer tail to get hold of next time you need to unstring the pole. I hate having to ferret around up a ferrule trying to get hold of the short end of a knot. I've been known to redo the knots on brand new undamaged poles in advance of breakages, just to save myself hassle on the day.

Quote: Originally posted by lighty02 on 06/8/2009

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does anybody know where i can get spare's for gelert cadiz 7 from looked on link and nothing on there after reading post seems like a good idea to get some bits

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Hi Madmum71 yes we were at Naburn Lock from the Friday 31/07/09 until the Sunday.We were pitched in the big field directly across from the reception building. The one that backed onto the main road.

Great news Vango have just send back my tent pole fully repaired. Great customer service. I will now get a set of spare poles for emergencies.

Glad you got your tent pole sorted, well done vango!

We were there the same weekend, but in the other tent field, must be more sheltered there as the wind wasn't a problem for us. Had a walk round the field you were in and thought it was a bit exposed.

Sharon