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Subject Topic: c&cc online booking help pls Post Reply Post New Topic
PersonBlondie6
26/12/2009 at 7:55pm
 Location: chesterfield
 Outfit: sterling europa 470 View Blondie6's Profile View Profile   Reply to Blondie6 Reply   Quote Blondie6 Quote  
Joined: 11/5/2007

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have tried to book, a tent on grass with electric, have tried altering tent size to no avail, online for cannock chase for mayday bh, but when i try to make reservation it comes up with 'unit restrictions on this pitch, please contact site' does any one have any ideas how i can get round this cos site doesn't open until march and by then i should imagine all pitches will be taken. thanks for all suggestions in advance
jane

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if i can't play golf i wanna go caravaning


PersonHacksaw Bob
26/12/2009 at 8:25pm
 Location: West Midlands
 Outfit: Various tents View Hacksaw Bob's Profile View Profile   Reply to Hacksaw Bob Reply   Quote Hacksaw Bob Quote  
Joined: 26/7/2009

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Aren't both the tents in your profile within the 5m X 9m limit?   If not you could try phoning the site a few days before the opening date (25 March) when presumably you'd have as good a chance as anyone else of securing a "Jumbo" size pitch, if indeed there are any at that site.


Personchaingang
26/12/2009 at 9:55pm
 Location: Derbyshire
 Outfit: small campervan View chaingang's Profile View Profile   Reply to chaingang Reply   Quote chaingang Quote  
Joined: 02/9/2004

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You could always try ringing the HQ reservations department.  They have always been quite helpful when I've had to ring them.

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Personsunvalleysue
27/12/2009 at 5:03pm
 Location: The Love Shack
 Outfit:  BearLake 6 and a hot water bottle. View sunvalleysue's Profile View Profile   Reply to sunvalleysue Reply   Quote sunvalleysue Quote  
Joined: 20/9/2007

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I have just tried a dummy booking using your dates with our tent ( an Outwell SV6) 6.5 x 4.0m.
And got the same as you,phone the C&C Club to query this,sometimes you have to book direct with the site if you have a tent..God knows why.

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Sue & Phil
--------------------- I Love My AeroBed    


PersonYorkkie
27/12/2009 at 6:44pm
 Location: York
 Outfit: Eureka tunnel vision View Yorkkie's Profile View Profile   Reply to Yorkkie Reply   Quote Yorkkie Quote  
Joined: 26/10/2008

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Happens a lot, I have had same problem and managed to book over phone with c&cc staff, but they were confused and had to ring back when got a solution as site was closed until March. Makes the online booking system a farce.


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Personsunvalleysue
28/12/2009 at 7:03am
 Location: The Love Shack
 Outfit:  BearLake 6 and a hot water bottle. View sunvalleysue's Profile View Profile   Reply to sunvalleysue Reply   Quote sunvalleysue Quote  
Joined: 20/9/2007

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It seems if you have a caravan or motorhome there is never a problem,mention tent and.....

When we tried to book Hereford in September,we had to book direct with the site because we had a tent.Saying that we have booked other sites many,many times online without problems.

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Sue & Phil
--------------------- I Love My AeroBed    


PersonBlondie6
04/1/2010 at 2:54pm
 Location: chesterfield
 Outfit: sterling europa 470 View Blondie6's Profile View Profile   Reply to Blondie6 Reply   Quote Blondie6 Quote  
Joined: 11/5/2007

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Quote: Originally posted by chaingang on 26/12/2009
You could always try ringing the HQ reservations department.  They have always been quite helpful when I've had to ring them.

thanks chaingang, just rang HQ i'm in, yipeeee, could'nt stay here last year cos they were all booked for weekends

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if i can't play golf i wanna go caravaning


Personfatbloke28
04/1/2010 at 10:03pm
 Location: None Entered
 Outfit: trigano chantilly View fatbloke28's Profile View Profile   Reply to fatbloke28 Reply   Quote fatbloke28 Quote  
Joined: 23/4/2007

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i always use the site for seeing if theres room then book by phone ,i feel safer quoting my card number to the nice lady than doing it online to a robot or stranger


Personirn bru
13/1/2010 at 9:43am
 Location: Linlithgow
 Outfit: Swift 555 & Honda CRV View irn bru's Profile View Profile   Reply to irn bru Reply   Quote irn bru Quote  
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Try using the with awning option, does'nt cost any more.



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