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Subject Topic: 20% Off All Yeomans Tents
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19/4/2010 at 9:27am
 Location: Wirral
 Outfit: Cabanon Guadeloupe Bear Lake 6
View dib-dib-dib's Profile View Profile   Reply to dib-dib-dib Reply   Quote dib-dib-dib Quote  
Joined: 10/4/2010

Gold Member
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Forum Posts:   260

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Can I ask those of you who have ordered from Yeomans over the weekend, did you get a confirmation e-mail?

I ordered a Vermont XL from them yesterday but have heard diddley-squat from them, bit worried



19/4/2010 at 12:59pm
 Location: The Kingdom of Fife
 Outfit: Corado 6 - Virginia 5 - Tadpole 23
View stash29's Profile View Profile   Reply to stash29 Reply   Quote stash29 Quote  
Joined: 20/4/2009

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Silver Member

Forum Posts:   179
Tent Reviews:   5

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I got a confirmation email straight away from both Yeomans and PayPoint (I think it was them). They said I'd get a further email once it was dispatched.

May be worth checking your spam folder or calling them and checking if you've typed in the email wrongly (both situations have happened to me before).

Can't hurt to call them and check.


19/4/2010 at 1:55pm
 Location: Wirral
 Outfit: Cabanon Guadeloupe Bear Lake 6
View dib-dib-dib's Profile View Profile   Reply to dib-dib-dib Reply   Quote dib-dib-dib Quote  
Joined: 10/4/2010

Gold Member
Gold Member

Forum Posts:   260

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Quote: Originally posted by stash29 on 19/4/2010
I got a confirmation email straight away from both Yeomans and PayPoint (I think it was them). They said I'd get a further email once it was dispatched.

May be worth checking your spam folder or calling them and checking if you've typed in the email wrongly (both situations have happened to me before).

Can't hurt to call them and check.

I have given them a call and they could see my order but couldn't see my payment.  I checked with my bank and there is no transaction pending either so I don't know what happened there   I filled all the details in etc...

Anywho, Yeomans were lovely and they chap on the phone said he would take payment there and then and YES!  I could still have the 20% even though the offer has expired

Great, because the 20% I saved has basically paid for the carpet



19/4/2010 at 7:13pm
 Location: Cambridgeshire
 Outfit: Bear Lake 6
View sofa's Profile View Profile   Reply to sofa Reply   Quote sofa Quote  
Joined: 01/6/2009

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Forum Posts:   26

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Yeomans head office were fantastic.

I rang them first thing and they explained that the 20% off was online only, NOT in store. I told their customer services person that I was quite peeved and was there anything they could do as a gesture of goodwill? She said she'd need to speak to a manager and would call me back later as they were all in a meeting.

She called me after lunch to offer me an £80 gift card to use instore, as she couldn't give me the full £160 discount. Of course I said I'd be more than hapy to take it I have to say I'm really surprised they offered to do this. Personally, I'd have told myself that it was a nice try, but to take my cheekiness elsewhere.

So it's a great big thumbs up for Yeomans customer services.


19/4/2010 at 7:25pm
 Location: 
 Outfit: 
View mikegalagher's Profile View Profile   Reply to mikegalagher Reply   Quote mikegalagher Quote  
Joined: 13/5/2009

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Forum Posts:   4262

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Great result sofa

I still think the retail side should know what the web side is doing. But, fair play to them.


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19/4/2010 at 9:04pm
 Location: Cambridgeshire
 Outfit: Bear Lake 6
View sofa's Profile View Profile   Reply to sofa Reply   Quote sofa Quote  
Joined: 01/6/2009

Standard Member
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Forum Posts:   26

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I have to say that I'm dead impressed with them. I'll gladly give them my camping budget (so long as they continue to price match!) anytime



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