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Subject Topic: Contacting Outwell Post Reply Post New Topic
26/8/2010 at 5:44pm
 Location: Lincoln
 Outfit: Tent
View Martin MC's Profile View Profile   Reply to Martin MC Reply   Quote Martin MC Quote  
Joined: 04/8/2008

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I could do with contacting Outwell direct but cant find a way on there web site. Anyone have any knoweldge of how to get hold of them by email?


26/8/2010 at 5:50pm
 Location: 
 Outfit: 
View ritchie rich's Profile View Profile   Reply to ritchie rich Reply   Quote ritchie rich Quote  
Joined: 01/1/2010


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I was reading there litreture the other day they only like contact to be made through the tent supplier


26/8/2010 at 5:59pm
 Location: Hertfordshire
 Outfit: Lots of tents and a 72 VW Camper
View Ratty's Profile View Profile   Reply to Ratty Reply   Quote Ratty Quote  
Joined: 16/4/2002

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Hi, you will find their contact details on this website in this section Comp Directory

and if you use the email enquiry form, this should get through to them

http://www.ukcampsite.co.uk/directory2/details.asp?revid=654&typeid=

Cheers  Ratty



-------------
Carbon Monoxide Staying Safe Advice



26/8/2010 at 6:01pm
 Location: 
 Outfit: 
View ritchie rich's Profile View Profile   Reply to ritchie rich Reply   Quote ritchie rich Quote  
Joined: 01/1/2010


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I stand corrected!


26/8/2010 at 6:17pm
 Location: Lincoln
 Outfit: Tent
View Martin MC's Profile View Profile   Reply to Martin MC Reply   Quote Martin MC Quote  
Joined: 04/8/2008

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Many thanks for that a form has been filled in and sent.

The wrong answer and I will never ever step foot in Yeomans again!



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26/8/2010 at 6:28pm
 Location: rotherham
 Outfit: outwell georgia
View dawsoctor's Profile View Profile   Reply to dawsoctor Reply   Quote dawsoctor Quote  
Joined: 12/8/2007

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impossible! i tried ,they only deal with dealers(parden the pun) and they give them a code to use on the website to gain access to them,annoying !

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get that wasp off my sandwich


26/8/2010 at 7:00pm
 Location: Norwich
 Outfit: Caravan wannabe
View rooks's Profile View Profile   Reply to rooks Reply   Quote rooks Quote  
Joined: 24/7/2010

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i wonder why ??


02/9/2010 at 10:49am
 Location: Lincoln
 Outfit: Tent
View Martin MC's Profile View Profile   Reply to Martin MC Reply   Quote Martin MC Quote  
Joined: 04/8/2008

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Quote: Originally posted by dawsoctor on 26/8/2010
impossible! i tried ,they only deal with dealers(parden the pun) and they give them a code to use on the website to gain access to them,annoying !
Well it took over a week but I did get a reply from Outwell via the contact form on this site. Didnt get the answer I wanted but that doesnt matter now!


02/9/2010 at 12:30pm
 Location: The Love Shack
 Outfit:  BearLake 6 and a hot water bottle.
View sunvalleysue's Profile View Profile   Reply to sunvalleysue Reply   Quote sunvalleysue Quote  
Joined: 20/9/2007

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Usually Outwells response is take up your problem with the retailer.
What has Yeomans done to make you never set foot in the place again?Usually they are very good at dealing with customer complaints

-------------
Sue & Phil
--------------------- I Love My AeroBed    


02/9/2010 at 3:13pm
 Location: Lincoln
 Outfit: Tent
View Martin MC's Profile View Profile   Reply to Martin MC Reply   Quote Martin MC Quote  
Joined: 04/8/2008

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Quote: Originally posted by sunvalleysue on 02/9/2010
Usually Outwells response is take up your problem with the retailer.
What has Yeomans done to make you never set foot in the place again?Usually they are very good at dealing with customer complaints

To be fair to them once I got passed the spotty oik in my local shop and got to the regional manager I got some answers.

They were selling the Outwell Minnisota 4 for £219. Perfect tent for us and at that price a bargin. I asked the oik if its available next year as we may want a extension for it. Oh yes was his reply deffinatly. So we bought it only to find out its being discontinued next year and no extensions canopys etc will be available. I was offered a full refund by the regional manger but have decided to keep the tent as we like it its too good to change for something else.



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02/9/2010 at 3:19pm
 Location: 
 Outfit: 
View sxis's Profile View Profile   Reply to sxis Reply   Quote sxis Quote  
Joined: 26/1/2007

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Keep an eye on Ebay Martin there were a couple of minny porchs on ther a week or so ago

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I Think Therefore I Am I Think? eh?   If all is not lost where is it?              


02/9/2010 at 4:22pm
 Location: Lincoln
 Outfit: Tent
View Martin MC's Profile View Profile   Reply to Martin MC Reply   Quote Martin MC Quote  
Joined: 04/8/2008

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Forum Posts:   74
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Quote: Originally posted by sxis on 02/9/2010
Keep an eye on Ebay Martin there were a couple of minny porchs on ther a week or so ago

Yes I know, I was watching one it went for wait for it...

 

 

 

 

 

 

£250 notes!!!!!!

More than most retailers are selling the tents for!

If I cant get one by next year shall just get a utility tent or big umbrella!



05/9/2010 at 12:02pm
 Location: Tidbury Green
 Outfit: Swift Fairway SE 442
View Tidburyboy's Profile View Profile   Reply to Tidburyboy Reply   Quote Tidburyboy Quote  
Joined: 03/9/2009

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Forum Posts:   1443
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That's why I bought my utility. The extension for the Trouty is close on £200!



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