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waaaaaaaaah !

I seriously need some opinions from you guys........

we went away this weekend in our (outwell)carolina 3 that we bought in january. we have been away in it numerous times for long weekends and have been really happy with it......but this weekend we got wet. INSIDE !

got to site sat afternoon and it started raining when we had just put up the tent. firstly, it seemed to be just heavy showers but it soon turned into prolonged rain that lasted until the next morning.

when we were sitting in it sunday morning, we were getting dripped on sporadically from the 2 roof seams.

now, i know all about getting condensation etc, but my other half seems to think it was leaking ? the table tops etc were wet, as well as the carpet. i explained about condensation, but when the rain stopped and it all dried up we didnt get it the next morning whatsoever.

In your honest,humble opinions - what do you think ? and,what would you do about it ?

the only good thing to come out of it is that he wants to upgrade to  monty 6 !! and that would mean 3 outwells and a borderline obsession...

thanks all.

 thing is ritchie, that may involve finding receipt....have you seen in my cupboards >> not a good look !

i will have a look though, we did think about that option. just a bit worried that outwell customer service may have an answer for everything.

we were really gutted !

I believe the procedure with outwell is you leave the tent with your retailer and the outwell guy comes in and inspects it before giving a decision. if your not using it for a few weeks i cant see that you have anything to lose.

The worst they can say is its ok and you can then set to work with some seam sealer

The other thing is that condesation could actually be the cause, as condesation rolls down the innerside of the tent then comes to a stop at the seam, as the build up of more condensation arrives at the seam this ends in a drip. i'm not sure what the ventilation is like in the carolina so i can't help much more. hth

thanks for the replies. i cant find the receipt in ANY blumming drawer - but i might try and put it up in the garden and see if i can find a leak.

the thing is, i would never ever sell a tent on if i thought it would leak for the next owner, but if i could find one and seal it wouldnt be so bad. i think my oh is wanting the space that the monty would bring, i love the carloina but with us two, a teenager and 2 dogs it can be a bit tight ! 

i love being in my tent, even if it does rain.

thanks guys.

and if he is set on the monty, then i wont stand in his way !!

Quote: Originally posted by funkygibbons on 31/8/2010

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thanks for the replies. i cant find the receipt in ANY blumming drawer - but i might try and put it up in the garden and see if i can find a leak.

 

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You don't have to have a reciept in order to return something, you need 'proof of purchase'

How did you pay? If you paid by credit card or debit card you will have a bill or statement with the amount on. The store will be able to match the amount paid with the cost of the item. Under consumer law this will suffice.

Good Luck and let us know how you get on if you do ask for a replacement.