Quote: Originally posted by Kenwood Camper on 08/10/2010
Just tried to get this at GO Wigan and was told they don't price match with Amazon (apparently says on their website, but I can't see it).
I had a printout of their price guarantee which states they will match ANY UK website but not auction sites. I argued with them, but they were adamant.
I called the customer line on the price guarantee page and was told the same. They said that with Amazon they couldn't rely on where the item is sold (ie marketplace), but I argued that it was in stock at Amazon themselves. They still wouldn't budge.
I'm going to send them an email to see what they say.
Post last edited on 08/10/2010 21:19:52
Oh that's not good. They do but only from Amazon itself.
I have had a similar issue with them a couple of months back. I was dooing a pricematch on a coleman cook set. They said it wasn't amazon itself and couldn't do the price match. I showed them the amazon page itself on their computer which showed the item in stock . The manager was called - he confirmed it was auction sites (ebay etc) and it does say market stalls on their wording not market sites.
So the manager ruled that the price matching was indeed within the price match guarantee. In linet to their wording (full wording displayed bigger than AO size next to where we stood. There is a more comprehensive wording at the store than on the site.
Good luck, but my local go outdoors this is standard but only wbuying direct from Amazon.
Certainly sounds not fair/right though.
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