Hi
I bought a tent off them last year everything was fine
------------- Experience enables you to recognize a mistake when you make it again.
Everything has been said before, but since nobody ever listens we have to keep going back and saying it all over again and again and again
Ordered a carpet from there website which showed to be in stock, Payment was accepted by them. Got the confirmation which showed the item to be out of stock.
called them and they were really helpful but the carpet was out of stock and they did not know why it was still showing as in stock online.
they found another carpet similar to the one i wanted but it was more expensive, they agreed that they would not charge me any extra and i received it 2 days later
I have bought quite a few camping bits from them - tent carpet, kitchen stand, windbreak, pan set etc.... and found them to be very good.
The 7 pole Blue Diamond windbreak was showing as being £22.99 but when you clicked BUY IT it showed the price as £36.99. I queried this and they said there was an error on their website and allowed me to buy it for the cheaper price so good customer service too!
Mark E.....I hope you meant 12pm otherwise if they delivered at 12.30am that really is exceptional service, though they'd have to wake me up for me to take delivery!
I bought a Michigan 8 from them this week and they price matched another retailer without hestitation. Luckily I live 10 miles from them and collected the same day. The staff were very helpful when I arrived and had the tent ready for me on a trolley.
It's a shame they don't have a retail shop aswell as an online store.
------------- 2 adults and 3 children.
Previously Vango Diablo 900, Khyam XL excelsior and very poor quality vango infinity 800. Currently a Very happy Outwell(best quaily I've seen) Michigan 8 owner. Happpy Dayz
I've had a few bits off them, I can't think what though apart from the hook up...I like them, good prices, good service and quick - what more can you ask for?!
------------- Bev :o)
2013
March - Pooley Bridge (Pod booked!)
May - Spiers House, Pickering
June - La Garangeoire, Vendee, France
Aug - The Cotswolds?
we've ordered from them in the past and received our goods in super quick time...we were so impressed with their service that we've just ordered a new coolbox from them...