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Subject Topic: Skandika Customer service Post Reply Post New Topic
22/6/2011 at 10:27am
 Location: Bedfordshire
 Outfit: Lichfield Kiowa 5
View albox5's Profile View Profile   Reply to albox5 Reply   Quote albox5 Quote  
Joined: 28/5/2010

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I bought a Skandika Saturn 4 a year ago and was very pleased with it and it has performed admirably in all sorts of weather(including gales in May on an exposed cliff top on the East Coast.Last trip we noticed that some teeth on the side door zipper were not meshing correctly.A couple of emails and photos to Skandika and i have received a complete outer tent from Germany with instructions to dispose of original one as i wish.

Marvellous customer service but now do i keep the original intact or start making a footprint,matching windbreaks etc?



22/6/2011 at 10:34am
 Location: None Entered
 Outfit: Too many!
View daveslisa's Profile View Profile   Reply to daveslisa Reply   Quote daveslisa Quote  
Joined: 15/4/2011

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Personally I would keep the original intact....there are plenty of people out there that could easily fit you a new zip!


22/6/2011 at 11:17am
 Location: Aston Clinton
 Outfit: Kampa Holkham + Outwell Yukon River*
View arsenaldes's Profile View Profile   Reply to arsenaldes Reply   Quote arsenaldes Quote  
Joined: 13/6/2010

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Forum Posts:   5090
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Thats good service

If you do decide to cut it up could I buy a piece of the greem material from you please

-------------
Experience enables you to recognize a mistake when you make it again.
Everything has been said before, but since nobody ever listens we have to keep going back and saying it all over again and again and again





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