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My 2009 Outwell Hartford L has suffered some stress on one of the pole sections following a battering by the wind in the Lakes. The result being that the pole no longer curves but dog legs at the week point. I want to replace the pole section. The 'spare' that came with the tent is too short and has a ferrule fitted. My stressed section does not have a ferrule, it is 72cm long and 12mm diameter. I took it to Go Outdoors at Ancoats Manchester but they couldnt help. I was directed to Go Outdoors at Cheadle. They were less than helpful suggesting that I contact Outwell who will probably refer me to them!!

Anyone got any ideas?  

Thanks for the replies, my section is the only one of the 7 sections that make up the pole that does not require a ferrule because the section before and the one after have ferrules fitted.

I've put my specs on and reckon the diameter is more likely to be 11mm, however the length is definately 72cm which is longer than all the advertised replacement pole sections on the web sites that I have looked at.