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Subject Topic: Camping stove Post Reply Post New Topic
Personslou-999
15/10/2011 at 9:24pm
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Hi,
Just wondering if anybody can help me. We bought the go system thermopro liquid vapour gas stove back in 2009. There was a fault on the stove so we have tried to contact the manufacturer go system to take advantage of the three year warranty.
It seems the manufacturer are uncontactable via the phone or email. Does anybody have any suggestions on what we can do? The stove is still being sold by other companies but they may be using uP old stock if the go system have gone bump. The stove was over thirty Pounds and has not been used much.
Thanks in advance for any help


PersonBernie47
15/10/2011 at 10:13pm
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Have tried the contact page on their website?

-------------
Bernie


Personpwatson
15/10/2011 at 11:02pm
 Location: North Hertfordshire
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Telephone number, email address, postal address and contact form available here.

Are you saying they don't answer the phone or emails?  Recorded delivery letter perhaps?


PersonOdds
16/10/2011 at 12:57am
 Location: Lancashire
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Go back to the retailer you bought it from and ask them to try and get in touch with the manufacturer on your behalf or at least get a definate contact number and name. 

Pete.


PersonHT James
17/10/2011 at 11:01am
 Location: Llandeilo Wales
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Quote: Originally posted by Odds on 16/10/2011

Go back to the retailer you bought it from and ask them to try and get in touch with the manufacturer on your behalf or at least get a definate contact number and name. 

Pete.



The responsibility for faulty goods rests with the retailer, it is up to them to sort it out.


-------------
Of all the things I have lost I miss my mind the most.


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Personslou-999
17/10/2011 at 6:26pm
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Yeah there is no reply on phone or email, ah well, just annoyed as we expected to get more than three camps worth!!



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