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Subject Topic: Newquay Camping Shop ~ Customer Service Post Reply Post New Topic
03/7/2012 at 10:41am
 Location: 
 Outfit: 
View esox lucius's Profile View Profile   Reply to esox lucius Reply   Quote esox lucius Quote  
Joined: 01/6/2009


Guest

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Having purchased an Outwell WL 7 earlier this year from Newquay Camping Shop, I would just like to thank them for all their help in sorting out the problems I encountered with my WL7, their customer service is second to none. Good communication is key when you have a problem with a product. Outwell were also very helpful, although the Newquay Camping Shop staff deserved the recognition for sorting things out in a speedy manner.

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Camping is a bit like fishing, you can never have enough new equipment.


03/7/2012 at 12:31pm
 Location: midlands
 Outfit:  outwell vermont l
View diddylee's Profile View Profile   Reply to diddylee Reply   Quote diddylee Quote  
Joined: 11/9/2009

Silver Member
Silver Member

Forum Posts:   132
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Well done to Newquay Camping Shop.Always nice to hear of excellent customer service.

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Sarah :-)


03/7/2012 at 2:48pm
 Location: 
 Outfit: 
View martinjp65's Profile View Profile   Reply to martinjp65 Reply   Quote martinjp65 Quote  
Joined: 20/8/2007

Gold Member
Gold Member

Forum Posts:   212
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Outwells quality control can be infuriatingly inconsistent,just out of morbid interest what were the problems with your wolfy 7?


04/7/2012 at 10:27pm
 Location: North Somerset
 Outfit: Kampa Filey 6 Classic
View Merry1973's Profile View Profile   Reply to Merry1973 Reply   Quote Merry1973 Quote  
Joined: 13/5/2012

Standard Member
Standard Member

Forum Posts:   24
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I too used them for the first time when buying an Outwell carpet (for my Kampa tent?!) and they were fantastic customer service and also the best prices on the net. Would highly recommend too.



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