Home

   Log in or Register



Insurance Quotes
forums Campsite Search Comp Directory tips virtual brochure Profile
Tent and Awning Reviews Competitions Caravans and Motorhomes For Sale Shopping Diary Advent Calendar

Advertisement

Message Forums
Welcome Guest Register Login Search The Forum Posts Since Last Visit
 Reception - All Forums
  Camping under canvas 		Share   Post on X / Twitter  Share on Facebook  Email  Printer Friendly Version Print
Subject Topic: Tent Damaged, should i retrurn or not? Post Reply Post New Topic
Personstevoman
19/6/2013 at 4:08pm
 Location: Ireland
 Outfit: None Entered View stevoman's Profile View Profile   Reply to stevoman Reply   Quote stevoman Quote  
Joined: 23/1/2013

Standard Member
Standard Member

Forum Posts:   16
Site Reviews Total: 0
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 0  
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 0
I post this in a different section by mistake so sorry for the double posting!!!

Well folks after saving and saving i finally bought my Vango Icarus 600. It arrived from the Uk in great tie, by courier, no complaints, i put the tent up and all pieces were where it should be.

BUT, i was taking it down th other evening and i noticed the sitching at the built in groundsheet or flysheet (im not sure what its called) that is attached to the main part of the tent is loose. About 3 inches of it is not stiched on and it looks like the stiching has come loose there, i guess it will only unravel more and more with use.

Is this common or should i send the tent back and look for another as it took me a long time to save for this i really dont want to come into any hassle with it.

Any advice on the matter really appreciated!


PersonJack+Jon
19/6/2013 at 4:26pm
 Location: 
 Outfit:  View Jack+Jon's Profile View Profile   Reply to Jack+Jon Reply   Quote Jack+Jon Quote  
Joined: 24/1/2010

Platinum Member
Platinum Member

Forum Posts:   1224
Site Reviews Total: 0
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 0  
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 0
Do you mean you are outside the UK? I would think a few minutes with a needle & thread & some seam sealer might be easiest solution.

-------------
Regards, Jack+Jon.


PersonCatAndNett
19/6/2013 at 6:02pm
 Location: West Yorkshire
 Outfit: Concorde L & awning View CatAndNett's Profile View Profile   Reply to CatAndNett Reply   Quote CatAndNett Quote  
Joined: 02/7/2012

Gold Member
Gold Member

Forum Posts:   365
Tent Reviews:   2
Site Reviews Total: 9
Site Reviews 2024: 0  
Site Reviews 2023: 1  
Site Reviews 2022: 0  
Site Reviews 2021: 1  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 0  
Site Nights 2024: 0
Site Nights 2023: 7
Site Nights 2022: 0
Site Nights 2021: 8
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 0
Id be contacting the seller to advise your options. They may arrange for it to be collected and send you another, or offer a partial refund if youre prepared to accept it and fix it yourself.

-------------
March 2015 Aberford 1 night
April 2015    Skipton 3 nights
May 2015 Aberford 3 nights
July 2015   Lake District 7 nights
August 2015 Aberford 3 nights


Personclunty
19/6/2013 at 7:14pm
 Location: Worcestershire
 Outfit: Montana 6 Icarus 500 & Cabana 4 View clunty's Profile View Profile   Reply to clunty Reply   Quote clunty Quote  
Joined: 25/6/2009

Platinum Member
Platinum Member

Forum Posts:   796
Tent Reviews:   3
Site Reviews Total: 0
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 0  
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 0
As above! I would take pictures and e-mail them to the company you brought it from. If you are overseas, it might be easier to get a discount and repair it yourself but this would invalidate the guarantee I think.


Personcazza20
19/6/2013 at 9:53pm
 Location: Atherton Manchester
 Outfit: outwell Elddis Firestorm caravan View cazza20's Profile View Profile   Reply to cazza20 Reply   Quote cazza20 Quote  
Joined: 30/8/2005

Platinum Member
Platinum Member

Forum Posts:   530
Site Reviews Total: 2
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 0  
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 0
Oops I answered on the other thread, as above contact the seller re options but I wouldnt try to repair it due to possible warranty issues jn case anything else is wrong withnit at a later date


Advertisement



Personzivadog
19/6/2013 at 11:27pm
 Location: warrington
 Outfit:  LMC Royal.monza dlx tents everywhere View zivadog's Profile View Profile   Reply to zivadog Reply   Quote zivadog Quote  
Joined: 17/1/2013

Platinum Member
Platinum Member

Forum Posts:   1460
Site Reviews Total: 1
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 0  
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 0
Be careful as if bad thread has been used it may break elsewhere,I would send back


Personstevoman
20/6/2013 at 10:24am
 Location: Ireland
 Outfit: None Entered View stevoman's Profile View Profile   Reply to stevoman Reply   Quote stevoman Quote  
Joined: 23/1/2013

Standard Member
Standard Member

Forum Posts:   16
Site Reviews Total: 0
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 0  
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 0
well folks, thanks for the replies. im situated in Ireland by the way.

I took your advice and got back onto the company i bought it from, it was a scotland based company on ebay.

I emailed them and they said they would not have another delivery of vangos until late July, which is fair enough. They did however say if the tent wont impair my camping, to go ahead and use it until they have their next delivery, they will then in turn organise to have it picked up via courier and they will send me back a new one.
I couldnt ask for much more to be honest and i got full apolagies for it. At least now i can take the kids camping in the next few weeks and not ruin their little holiday they are so excited about and still get a new tent when the new delivery arrives, fair play to them.


PersonTynxuk
20/6/2013 at 10:34am
 Location: Sunny Suffolk (West)
 Outfit: inflatable dome Palamos6 frame tent View Tynxuk's Profile View Profile   Reply to Tynxuk Reply   Quote Tynxuk Quote  
Joined: 11/8/2011

Diamond Member
Diamond Member

Forum Posts:   2395
Tent Reviews:   4
Site Reviews Total: 16
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 0  
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 0
Sounds like a very reasonable offer 17


PersonNickH
20/6/2013 at 10:52am
 Location: North Surrey
 Outfit: Bailey Unicorn Valencia S3 View NickH's Profile View Profile   Reply to NickH Reply   Quote NickH Quote  
Joined: 07/6/2010

Platinum Member
Platinum Member

Forum Posts:   697
Site Reviews Total: 2
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 0  
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 0
AS they have agreed to exchange it, and they will probably scrap it, you may want to ask if you can patch/gaffa tape the hole should the need arise, they may want you to take some pics first as no doubt they will claim back from Vango. Some gaffa tape should also stop it getting any bigger.

Enjoy your trip

-------------
Nick

2017
April - New Forest(9)
May - Dorset (9)
August - Camping Le Pin Parasol, Vendee (18)
October - East Mersea (8)
and five nights in the one man tent!


PersonWobblyBob2012
20/6/2013 at 5:53pm
 Location: Cheshire
 Outfit: Concorde L Anssems GT750 View WobblyBob2012's Profile View Profile   Reply to WobblyBob2012 Reply   Quote WobblyBob2012 Quote  
Joined: 28/3/2012

Standard Member
Standard Member

Forum Posts:   34
Tent Reviews:   3
Site Reviews Total: 0
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 0  
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 0
Wow - exceptional service. Which company was it?

-------------
Concorde L, A couple of Coleman event shelters, Awesome decathlon shower set up and an Anssems GT 750 with bike racks to put it all into.


Advertisement



PersonCatAndNett
20/6/2013 at 10:12pm
 Location: West Yorkshire
 Outfit: Concorde L & awning View CatAndNett's Profile View Profile   Reply to CatAndNett Reply   Quote CatAndNett Quote  
Joined: 02/7/2012

Gold Member
Gold Member

Forum Posts:   365
Tent Reviews:   2
Site Reviews Total: 9
Site Reviews 2024: 0  
Site Reviews 2023: 1  
Site Reviews 2022: 0  
Site Reviews 2021: 1  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 0  
Site Nights 2024: 0
Site Nights 2023: 7
Site Nights 2022: 0
Site Nights 2021: 8
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 0
Sounds like you got the perfect solution

Please do name the company, ill be watching out for them next time im looking to buy something they sell- amazing customer service!

-------------
March 2015 Aberford 1 night
April 2015    Skipton 3 nights
May 2015 Aberford 3 nights
July 2015   Lake District 7 nights
August 2015 Aberford 3 nights


Personvsa1961
29/6/2013 at 6:41am
 Location: lancashire
 Outfit: vango Viper 400 mountain tent View vsa1961's Profile View Profile   Reply to vsa1961 Reply   Quote vsa1961 Quote  
Joined: 06/7/2009

Standard Member
Standard Member

Forum Posts:   23
Site Reviews Total: 3
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 0  
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 0
Sounds like Nearly New Tents ? i.e Vango ?


VangoMan02
29/6/2013 at 7:32am
 Location: 
 Outfit:  View VangoMan02's Profile View Profile   Reply to VangoMan02 Reply   Quote VangoMan02 Quote  
Joined: 18/5/2007

Diamond Member
Diamond Member

Forum Posts:   3531
Tent Reviews:   7
Site Reviews Total: 21
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 1  
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 1
Or Summits online on Ebay, have used both and service is excellent.

-------------
It is a wise man who has something to say.
It is a fool who has to say something.



In order to post a reply you will need to register, or if already registered please log in here

Prev       Next
Quick Links - All Forums - Camping under canvas - Top of Page

Printer Friendly Version Printable version      Share   Post on X / Twitter  Share on Facebook  Email


Latest News, Discounts and Competitions  see all...

5917 Visitors online !

Free UKCampsite.co.uk Window Sticker  -  Recommend to Friend  -  Add a Missing Campsite

[Message Forums]  [Caravan Sites & Camping]  [Company Listings]  [Features / Advice]  [Virtual Brochure]  [Shop!]
[Reception]  [Competitions]  [Caravans & Motorhomes For Sale]  [Event Diary]  [Contact Us]  [Tent Reviews] 



Please note we are not responsible for the content of external sites & any reviews represent the author's personal view only. Please report any error here. You may view our privacy and cookie policy and terms and conditions here. All copyrights & other intellectual property rights in the design and content of this web site are reserved to the UKCampsite.co.uk © 1999 - 2024


Advertisement
Advertisement


UKCampsite.co.uk
2024 Advent Calendar

Advent Calendar

24 Daily Prizes PLUS a Christmas Day Star Prize worth £999

Request a Reminder