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 Topic: Are we asking too much?
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29/7/2013 at 4:30pm
Location: Maidstone
Outfit: Outwell Bear Lake 6
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Joined: 05/6/2013 Standard Member
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OMG! I'd be horrified if I'd have had the problems you have.
I do think, with tents, you get what you pay for, insofar as you get less wind noise, and more waterproofing etc, but you shouldn't EVER have to put up with a fault, which leaking zips and porch definitely is. They are brand new! They should be fit for purpose and none of those you mentioned above have been.
I'd give Go a call before going there and explain what's happened - perhaps they can do all the checks on a new tent before you have to pitch it AGAIN.
Best of luck - I'm sure you'll get the perfect package in the end.
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Caroline
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29/7/2013 at 5:33pm
Location: Oxford
Outfit: helsport Kongsvold
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Sorry to hear of all your troubles but just goes to show the value of a practice run close o home
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29/7/2013 at 5:59pm
Location: Scotland.
Outfit: Conway Camargue Lots of Vangos. .
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I have to say most if not all zips will leak, given the right set of circumstances like heavy rain, battering wind and the baffle flaps either lifting or not being straight due to uneven ground or less than perfect pitching. After all a zip is only a series of holes held together by teeth.
As to the bottom panel of the porch door well, if it was supposed to be sealed it's a fault, sure enough. I might well have been tempted just to run a bit of seam sealant across it though, if it was the only fault in an otherwise perfect tent. It's not long since most new tents came with a tube of seam sealant for just this circumstance, in fact new owners were told to check the seams on first use and seal anything that looked worrying when the tent was under tension. But if a whole seam was missing an expected tape? Yes, problem.
Hope you get it sorted out!
Incidentally you WILL get water inside your tent at some point, even if it doesn't leak a drop. Condensation is a major problem in synthetic tents so make sure you try to reduce it as much as possible...no wet coats, dogs or towels in the tent, no boiling steamy kettles or pots, keep the air vents open as much as possible especially at night, make sure you air out the tent fully every day, including bedding and under mattresses. Condensation can be severe enough to be mistaken for a leaking tent, especially when you get puddles of it inside on a groundsheet!
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29/7/2013 at 6:16pm
Location: Northern Ireland
Outfit: Bell Tent Vango Coleman and Quechua
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I'm glad that you're still thinking of camping! That is a bit of a nightmare scenario. I do think you've just been unlucky, and don't feel one bit bad about going back (again) to GO.
Hopefully this will not put you off camping for life! Let us know when you've got sorted!
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29/7/2013 at 8:44pm
Location: Wet and windy Britai
Outfit: Six+tents+2B+Vango+
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I have just returned from a week in the Peak District, camping with my brother and his family and a mate and his wife. We were in three tents and experienced rain of biblical proportions on the Monday and Saturday nights and yet we were all completely dry.
Why? Because we were all in older tents.
After Saturdays storm, on Sunday morning we passed the campsite skip and it was typically full of abandoned tents, carpets and various other items of destroyed gear. Sat in the pub, we started discussing this seemingly predictable result of any bad weather - and, let's face it, we do get some nowadays.
Our conclusion? Tents just aren't of the quality that they were even four or five years ago. I'm not talking about cheapo tents from Go Outdoors, Argos or Halfords either. We are all avid collectors of tents - I currently have six, my brother has five and our mate has so many in his loft he isn't sure how many he has. We all visit camping exhibitions, larger retailers with displays and nosy at other peoples tents around the campsite and we agreed that we have noticed a drop in quality of even premier brands. I myself have recently seen Vango tents with seam tape hanging off in places, Outwell tents with toggles that aren't properly aligned and one particular Kampa tent at an outside exhibition with a vent that was so badly out of line that the rain flap didn't even cover the bottom right-hand corner of it. Don't even get me started on some groundsheets that are so flimsy that the manufacturer will try to charge you an extra forty quid for a footprint under the pretense that it is to keep the underneath of the tent clean when, in actual fact, the groundsheet would be next to useless without one.
I suppose it's the price to pay for mass production in China.
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Summer%3F++What+summer%3F
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29/7/2013 at 10:51pm
Location: warrington
Outfit: LMC Royal.monza dlx tents everywhere
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Make sure you test pitch and put the hosepipe on your next tent so that you don't get any more surprises next time
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31/7/2013 at 12:38pm
Location: North West
Outfit: Obelink Familia 6; ESVO Bedouin 280
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Well done GO - The store can't be blamed if a product is faulty, but they seem to have done everything they could to sort it!
I once received a faulty tent and was sent (the same day) a replacement and they picked up the old one. Problems happen - retailers that sort the problems quickly should be commended!
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We managed to see the same chap at GO that dealt with us last time so he knew the problems we'd been having. He managed to find an area that was missing some seam tape so he said that was enough for him to authorise a straight swap. So we have (another) shiny new Vango to play with! This one's going up in the garden with a hose on it before we go anywhere though just in case we're just that unlucky. The chap on the tills reckons we're holding the record at the moment with three porches and four tents (plus a parking ticket as we were in there soooo long last time which has thankfully been overturned with the help of the manager at GO but that's another story!) so lets hope this ones a keeper and we're not going to end up with number 5!
