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Quote: Originally posted by poppet156 on 14/8/2013

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Annoying as it is, if you buy something over the internet you are covered by the distance selling regulations where by you have a 7 working day cooling off period.

ebay provide information on this regulation on their website

Unfortunately, looks like you will have to re-list.

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A bit off topic but I have given up selling on ebay due to bad experiences and costs:

Sold a large item, collection only from UK, winning bidder was in Spain, no contact.

Advertised another item, tried to put a reserve but was unable to, contacted by a potential buyer asking what I would take for the item, I told him of the reserve I wanted to put on the item, he then offered me less trying to convince me he was doing me a favour. Ended up selling it on Gumtree.

I have recently found some ebay buyers to be idiots & chancers.

Together with the high price of postage and high ebay fees, it's not worth listing cheap 99p items to make a few pence, I now give them to charity shops and sell other items on Gumtree.

Quote: Originally posted by mikegalagher on 15/8/2013

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OP, what's the story with the original purchase? How did the confusion arise?

So far as the subsequent eBay sale is concerned, I would pursue whatever sanctions they offer. These sort of buyers undermine the whole trust concept, and to do nothing encourages similar behaviour.

Interesting points about DSR and private sales, and "no returns". Notes taken.

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Hi Mike

The tent was originally advertised on gumtree as an Antigua but the photos were poor. However, it came with the genuine sun canopy which I wanted for my Athena. So I couldn't really return it as the canopy is very hard to come by.

As I already had the Athena I took a hit but gained a canopy. The only other canopy I could find was advertised in Plymouth as collection only.

Anyway, tent is now resold.

Dean.

Quote: Originally posted by free-range-children on 15/8/2013

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Also dsr doesn't apply to auctions. Problem is its quite easy to say that seller didn't describe something correctly thus voiding sell.

Why aren't you claiming against person you bought it from who mis described it.

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Hi.

See previous post.

Dean.

Quote: Originally posted by mcguire6078 on 15/8/2013

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. Ebay have made it more difficult to get the contact details of buyers. I know you can request telephone numbers but getting a postal address maybe more difficult...?

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