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 Topic: Hidden site charges
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02/9/2014 at 1:32pm
Location: Essex coast living on a boat!
Outfit: Vango Stargrove 600xl
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Joined: 27/7/2009 Platinum Member 
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Interesting thread, but how many of these charges are truly 'hidden'?
Usually they are either referred to on the campsite's website or in reviews on here.
Quite honestly, we have camped with ehu and without, using ice blocks instead, we have never been charged to freeze them, as the sites we have used have a campers' freezer to use free of charge, but even 80p a day is hardly going to break the bank if you are not paying for EHU at £3 or so a day on average. If it is only a couple of day's break, we have taken frozen meals and frozen food that doubles up as a cooling facility, and even on longer trips of 5 days we buy additional frozen and cold bits or a bag of ice if we need it. Unless the weather is very hot it works well, and even then we take a couple of 2l bottles of water and/or fruit juice frozen beforehand, which can last a few days.
Again with regard to charges for dogs, as we have a dog we generally have a look at the charges but it's not an issue if the cost seems reasonable, if not, we look elsewhere for somewhere that is.
We see it as paying for all members of our family, it's his holiday too.
I agree with Valk_scot about the washing machine charges, we usually pay an average of £3 and have paid up to as much as £5 for a wash if we really needed it (grubby lot, my lot!), but £6 seems a bit steep.
I still say though that usually you can find out charges for all the extras online or by calling the site, if I was unsure if blocks could be frozen, a quick call will clarify everything, so no real 'hidden' charges if you do your research beforehand.
Jane.
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Enjoying life beyond kids, new love, living on a boat and a new lease of life in my mid 50s! Never too old to reinvent yourself.....
Mum to five - 4 girls, 31,28,25 and 22 and one boy, 20
Engaged! Wedding June 2020!
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02/9/2014 at 6:52pm
Location: Essex coast living on a boat!
Outfit: Vango Stargrove 600xl
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Joined: 27/7/2009 Platinum Member
Forum Posts: 540
Tent Reviews: 3
| Site Reviews Total: | 18 |
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youlbury, I do agree that you were deliberately misled if they used a technicality of the shop freezing the blocks instead of them, and 50p per block is ridiculous to charge people who have already paid for their stay.
Sites like that deserve to lose custom if they misrepresent their costs as being all inclusive of everything if its not.
My comment about researching everything beforehand clearly could not have applied to you.
Unless you had specifically called or emailed to ask about ice block freezing and any cost involved, you could not have possibly known.
However, the vast majority of sites do publish a comprehensive list of charges, and if they don't include everything, you can usually find a review pointing out high or unexpected charges for various things, this was obviously not the case for you, but we have never come across an unexpected charge that we did not know about beforehand in over 20 years of camping, so its reasonable to expect that your experience would be unusual, hence my comment that charges are not usually hidden.
(I too have a son who, if the sites relied on him paying for showers, would soon find their profits down!  )
To be honest, having a cool box and EHU as an option is well worth it in my view, at least you don't have the hassle of freezing blocks all the time, we have a cool box that is an either/or, we can use ice blocks in it or use EHU and I would rather pay for EHU on a site that overcharged for freezing blocks anyway, at least I would get my money's worth out of them!
Jane.
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Enjoying life beyond kids, new love, living on a boat and a new lease of life in my mid 50s! Never too old to reinvent yourself.....
Mum to five - 4 girls, 31,28,25 and 22 and one boy, 20
Engaged! Wedding June 2020!
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