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 Topic: weekend weather
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20/8/2016 at 2:02am
Location: Hampshire
Outfit: Hi Gear Voyager 6
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Joined: 04/9/2012 Standard Member
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We were booked away, 2 tents this weekend with kids and grandkids but due to a non weather related emergency, had to delay the booking until September.
Re booked on the same telephone call, the person on the call said as we were rebooking straight away, she would check with the manager to see if we could retain our deposit. The answer was as "so many people were cancelling because of the weather", we lost our deposit with rigid enforcement of the cancellation policy by the manager.
Only 42 quid but given that they stated that they are losing money because of the weather (not our problem), and we have rebooked on more expensive pitches (the type we wanted in the first place) in 3 weeks time, I am a little disappointed in their mercenary attitude.
If everyone else in the party didn't specifically want to go to that site, I would have told them to shove the rebooking. Bottom line is, I have been so tied up I didn't even see the weather forecast and probably would have just arrived anyway and gritted it out without the other issue occurring.
Hey ho, no names, no pack drill in this post, but I guess I will get the opportunity to review the site honestly on here after the trip in September, and their greed (or if you prefer, rigidly sticking to poliicy when they will be getting even more money from us on a date a couple of weeks later) will be mentioned.
Good luck to those under canvas this weekend. I will be free Sunday I hope, so we will go to Longleat for the day and get the car destroyed by monkeys instead of getting the tent destroyed by the winds :)
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The drinking will continue till the economy improves
107.7 The Bone rocks my tent (earphones after 10pm)
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21/8/2016 at 8:46am
Location: Yorkshire
Outfit: None Entered
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Quote: Originally posted by Mucker1884 on 20/8/2016
Difficult one that, BTTB.
You can appreciate their point. It's not their fault the weather is putting folk off, and they don't have to believe your "non-weather related story".
However, you do make a very good point about re-booking for a few weeks time (as opposed to next season, for example... or not at all!) and also that you have "upgraded", thus ultimately paying more.
I think you've done right not "naming and shaming" under the circumstances, as they are following their T&C's, when all said and done. I guess you simply have to put this down to bad luck on your part.
The important thing is that, whatever your "emergency", I hope everyone is well. And look on the bright side... at least your camping gear will still be intact come Monday!  
Some places are flexible on this, some not. Due to a death in the family, we once had to postpone our hols to a pre-booked site in France where we'd paid a substantial deposit (over 200 euros). We re-booked for later in the season (their quieter time, when they have fewer customers) but still lost the deposit, despite that they let out our pitch in a nano sescond.
It felt worse because we're regular customers and they know us so I'd hoped they'd be a bit more understanding. I guess that, at the end of the day, business is business and so you either take it or leave it. We like the site, so we took it on the chin. Cried a bit, but then moved on. 
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23/8/2016 at 12:37am
Location: Hampshire
Outfit: Hi Gear Voyager 6
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Quote: Originally posted by Mucker1884 on 20/8/2016
Difficult one that, BTTB.
You can appreciate their point. It's not their fault the weather is putting folk off, and they don't have to believe your "non-weather related story".
However, you do make a very good point about re-booking for a few weeks time (as opposed to next season, for example... or not at all!) and also that you have "upgraded", thus ultimately paying more.
I think you've done right not "naming and shaming" under the circumstances, as they are following their T&C's, when all said and done. I guess you simply have to put this down to bad luck on your part.
The important thing is that, whatever your "emergency", I hope everyone is well. And look on the bright side... at least your camping gear will still be intact come Monday!
I appreciate what you are saying, if we had cancelled for the weather and not rebooked on the same call. Strikes me that they did not believe what I was saying. And yes, even drying two tents would have been a problem for me when I got back, so I can see their perspective for potential untruthfulness. Fact is, when I called them I had not even had a chance to think about looking at the weather.
Sorry to hear of other folks tales of bad times and damage to equipment. But on the bright side, that is a great shopping opportunity to check out all the new gear and start saving again - well the first bit was OK in that sentence :(
Anyway, all that aside, I got some time on Sunday and went to Longleat with the O/H on a Tesco points £18 entry for both of us versus the (15% discounted) £57 available on Longleat's own website. And it only rained a little.
Had to leave early due to things, so missed the 50th anniversary parade but a good time was had by both of us. Leaving early was a bit of a relief actually as I didn't get to bed till 5am and was up again at 6:30 to set off, so I was wasted by then anyway. And you know when you are really tired, sometimes you keep needing a wee? Well, I made it round to the cheetah enclosure before the little fellah went numb and the kidney pains kicked in massively. Staying in the car with gritted teeth was still the better option though as I can't even outrun Usain Bolt let alone a cheetah. It is strange how many times you do the calculations between bladder size and empty medium Costa coffee cups under such duress...
Driving through the monkey enclosure was the highlight of the day, resulting in a damage free car, but not all other cars escaped completely with wipers (arms and blades) and rubber trim littering the road.
Lots of fun, fantastic watching my O/H so happy, great value at the Tesco price and good memories this morning from the muddy monkey footprints everywhere on my car :)
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The drinking will continue till the economy improves
107.7 The Bone rocks my tent (earphones after 10pm)
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