Home

   Log in or Register



Insurance Quotes
forums Campsite Search Comp Directory tips virtual brochure Profile
Tent and Awning Reviews Competitions Caravans and Motorhomes For Sale Shopping Diary Advent Calendar

Advertisement

Message Forums

Welcome Guest Register Login Search The Forum Posts Since Last Visit
 Reception - All Forums
  Camping under canvas
Share   Post on X / Twitter  Share on Facebook  Email  Printer Friendly Version Print
Subject Topic: Diablo 400 - poor build quality :( Post Reply Post New Topic
26/6/2006 at 7:41pm
 Location: Leigh Lancashire
 Outfit: Vango Diablo 600
View netboy's Profile View Profile   Reply to netboy Reply   Quote netboy Quote  
Joined: 16/5/2006

Standard Member
Standard Member

Forum Posts:   16

Site Reviews Total: 0
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 0  
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 0

Hi Guys, just returned from my second camping excursion on Angelsey (sp?) with the wife and 2 nippers.
A wonderful time was had by all and I what a friendly bunch campers are....

But the big let down is the tent, upon taking it down we noticed the sleeves for the black poles had torn where the poles cross each other and oneof the bedrooms has a hole in it where the plastic has ripped between the black peg loop and the tent itself.
I have also noticed on the sleeve fabric signs of wear, tear and stress (the fabric has gone a paler colour and looks thinner).

I must stress that we have erected this tent with nothing but the upmost care and patenice, with the point of avoiding these kinds of problems, on average we take our time and have it up in about 90-120mins, all unpacked etc, we followed the scant instructions and the tent has gone up very smoothly, but Im just not happy with the build quality.

One thing I did notice was the rods caught an awful lot of the time on the alu connectors when inserting and removing the rods.

Has anyone else expercienced problems like this, and how do I stand on getting a refund or replacement seeing as we have only had it 8 weeks and erected it for camping twice (we have erected for practice purposes)

I really want to maintian the camping but feel let down with Vango.

Has anyone had similar problems


26/6/2006 at 7:47pm
 Location: Devon
 Outfit: None Entered
View Big Blunderer's Profile View Profile   Reply to Big Blunderer Reply   Quote Big Blunderer Quote  
Joined: 16/4/2005

Diamond Member
Diamond Member

Forum Posts:   2285

Site Reviews Total: 0
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 0  
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 0

i would contact Vango with your concerns personally


26/6/2006 at 7:52pm
 Location: Wirral
 Outfit: Nothing but we are caravan hunting
View magicaly's Profile View Profile   Reply to magicaly Reply   Quote magicaly Quote  
Joined: 02/6/2004

Diamond Member
Diamond Member

Forum Posts:   4107
Tent Reviews:   1

Site Reviews Total: 5
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 0  
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 0

I would contact the retailer. You may have been given an ex demo model which explains the wear and tear. My previous tent was a Diablo 400 and the build quality was excellent. There are hundreds of happy Diablo owners on this site.

Carol



26/6/2006 at 8:55pm
 Location: South Wales
 Outfit: Montana 6P & vango venture 600 dlx
View nicola1972's Profile View Profile   Reply to nicola1972 Reply   Quote nicola1972 Quote  
Joined: 23/5/2006

Platinum Member
Platinum Member

Forum Posts:   916
Tent Reviews:   2

Site Reviews Total: 5
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 0  
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 0

I e-mailed Vango re a problem with our 600,

I asked them who I needed to speak to (them or suppliers) - sorted straight way no question and no need to contact anyone else.

We haven't had that problem, will check again on it's 4th outing in 2 weeks and it's 10 months old not 8 weeks!!



26/6/2006 at 9:07pm
 Location: Scottish Borders
 Outfit: colorado 800 wynn shrike6 NF SShip 350
View jimandali's Profile View Profile   Reply to jimandali Reply   Quote jimandali Quote  
Joined: 16/3/2005

Standard Member
Standard Member

Forum Posts:   63

Site Reviews Total: 3
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 0  
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 0

We had to get our Diablo 600 replaced (used 5 times - water seepage/leaks/quality issues). Contacted Vango, who told us to deal with retailer, which we did.

Took tent back, replacement couriered to us (£10) in a fortnight. Nae probs.

Hope no issues with new one, since we won't be having a test run before hols in mid-July. Looking forward to seeing new porch design in 2006 model.

-------------
Given the choice we would rather be camping.


Advertisement



26/6/2006 at 11:30pm
 Location: Knaresborough
 Outfit: Vango Diablo 600 + Peakland monsall400
View nick+charlotte's Profile View Profile   Reply to nick+charlotte Reply   Quote nick+charlotte Quote  
Joined: 04/6/2006

Standard Member
Standard Member

Forum Posts:   11

Site Reviews Total: 1
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 1  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 0  
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 6
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 0

We have just returned from Wales and have the same problem with our Diablo 600, in that where the blue pole crosses over the two black poles, the sleeves had worn down and on one side there is a hole. The winds were 60 mph, so i put it down to the constant slight movement of the tent over the two days of high winds. This was our first time out in it though and i am expecting to use it many more times, so hope the ware is not an ongoing issue. If you contact Vango, could you post how things have gone.



06/7/2006 at 9:42am
 Location: wirral
 Outfit: vango diablo 600 + vango albany600
View thecampits's Profile View Profile   Reply to thecampits Reply   Quote thecampits Quote  
Joined: 02/5/2006

Gold Member
Gold Member

Forum Posts:   221

Site Reviews Total: 3
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 0  
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 0

hey all have the same problem what did you do about it i'm thinking of sticking something over the tears to try and stop it getting worse.While we are here do you peg the inner tent down through the metal rings or through the straps because i was wondering if its through the strap it might give it 2 much movement causing the poles to rub against each other


06/7/2006 at 11:22am
 Location: south yorkshire
 Outfit: 1992 Elldis Whisp Conway Countryman.
View zac45's Profile View Profile   Reply to zac45 Reply   Quote zac45 Quote  
Joined: 14/7/2005

Gold Member
Gold Member

Forum Posts:   257

Site Reviews Total: 0
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 0  
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 0

when we first got our diablo 600 last year just before or hols we emailed vango and asked them where pegs should go , through strap or ring, they replied through the ring, strap was for holding onto while you got the pin in place

our diablo is also showing signs of wear at the cross over points.



06/7/2006 at 11:32am
 Location: wirral
 Outfit: vango diablo 600 + vango albany600
View thecampits's Profile View Profile   Reply to thecampits Reply   Quote thecampits Quote  
Joined: 02/5/2006

Gold Member
Gold Member

Forum Posts:   221

Site Reviews Total: 3
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 0  
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 0

thanks for that maybe it causes too much movement then

 



06/7/2006 at 12:06pm
 Location: south yorkshire
 Outfit: 1992 Elldis Whisp Conway Countryman.
View zac45's Profile View Profile   Reply to zac45 Reply   Quote zac45 Quote  
Joined: 14/7/2005

Gold Member
Gold Member

Forum Posts:   257

Site Reviews Total: 0
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 0  
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 0

sound like it could be a design fault I think your idea about sticking something on the sleeves at the crossover points to reinforce them sounds like a good idea, we are off on our hols next week can't wait  only our 2nd year camping but we love it and the diablo is a brill tent loads of room.




In order to post a reply you will need to register, or if already registered please log in here

Prev       Next
Quick Links - All Forums - Camping under canvas - Top of Page

Printer Friendly Version Printable version      Share   Post on X / Twitter  Share on Facebook  Email


Latest News, Discounts and Competitions  see all...














5784 Visitors online !

Free UKCampsite.co.uk Window Sticker  -  Recommend to Friend  -  Add a Missing Campsite

[Message Forums]  [Caravan Sites & Camping]  [Company Listings]  [Features / Advice]  [Virtual Brochure]  [Shop!]
[Reception]  [Competitions]  [Caravans & Motorhomes For Sale]  [Event Diary]  [Contact Us]  [Tent Reviews



Please note we are not responsible for the content of external sites & any reviews represent the author's personal view only. Please report any error here. You may view our privacy and cookie policy and terms and conditions here. All copyrights & other intellectual property rights in the design and content of this web site are reserved to the UKCampsite.co.uk © 1999 - 2024


Advertisement


Advertisement


UKCampsite.co.uk
2024 Advent Calendar


Advent Calendar

24 Daily Prizes PLUS a Christmas Day Star Prize worth £999

Request a Reminder