i have just recieved an email from blacks offering me £100 in vouchers to spend at their stores as an apology as they could not supply me with my vango diablo 900. has anyone else recieved this email this morning
tho ,that the tents were reduced by greater than the £100 ,so if you are happy that you can find the tent you are after for only £100 more than the blacks offer then go for it or if your not that fussed about the tent then go for it ! but if you were really relying on the tent and cant get it anywhere for only £100 more than blacks then its not much consolation
if you were really relying on the tent and cant get it anywhere for only £100 more than blacks then its not much consolation
Even if you can find the tent you were after for £100 more than Blacks, these vouchers won't help you as they obviously have to be spent in Blacks stores.
It is an olive branch, though, and what are they to do if they just can't get stocks? Funny how they have now deleted all the Vango tents from their website as well though isn't it (wonder if it has anything to do with minimising their losses as then only have to offer the Coleman 'specials'?).
Ive decided to accept the offer of £100, we did go and buy our tent else where but being new campers there is still lots of things we need to get, will have no problem blowing £100 at Blacks and feel they have gone out of thier way to make amends
personally i would take it as you dont have a written contract for them to supply tent it is a goodwill gesture that you wouldnt get from alot of other shops
-------------
never argue with an idiot, they will bring you down to their level and beat you on experience
ive emailed them and excepted there offer even though they said you would only receive these vouchers after the 17th july lets hope they dont run out of these