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Subject Topic: tentsandcamping.co.uk. LET DOWN
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19/9/2009 at 10:15am
 Location: Rochester Kent
 Outfit: Voyager 6
View Daved2006's Profile View Profile   Reply to Daved2006 Reply   Quote Daved2006 Quote  
Joined: 30/8/2009

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I made a post about something similar when I bought a Skandika from Outdoorshop-UK on ebay. In all thier listings they sate the item is located in the UK when the tents are actually located in Germany they have negative feedback complaining about this about 8 pages in.

Pay Pal granted me a refund but said I would only get it if I returned the tent and I was responsible postage. The cheapest I could find was £60 given that the total I paid was £176 approx. I had to get a bit creative with the dimensions and got it down to £30. I complained to ebay about this and I'll wait and see what happens.



19/9/2009 at 5:47pm
 Location: 
 Outfit: 
View xtinexoop's Profile View Profile   Reply to xtinexoop Reply   Quote xtinexoop Quote  
Joined: 09/10/2004

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Quote: Originally posted by SandyGBR on 18/9/2009
Probably after 3 years, the o/p has resolved the problem.


Oops! didn't spot that ... the 'resurrection' wasn't obvious...



Christine


19/9/2009 at 9:24pm
 Location: None Entered
 Outfit: None Entered
View campingrower's Profile View Profile   Reply to campingrower Reply   Quote campingrower Quote  
Joined: 14/9/2009

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Fair point about o/p.... but my issue is current now (Sep 09).... are they still trading as still no reply to my email? I'll try calling them in the week but no answerphone kicks in outside normal office hours?


20/9/2009 at 6:10pm
 Location: Bingley
 Outfit: Outwell Nevada 4 & Argos Medium Tipi
View Luxurycamper's Profile View Profile   Reply to Luxurycamper Reply   Quote Luxurycamper Quote  
Joined: 11/6/2009

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Thanks for the information. I've put them on my personal BLACKLIST. Perhaps put them on the Plebble website as well? Consumers get little respect once money is handed over, we have to act together.


20/9/2009 at 8:37pm
 Location: Hull
 Outfit: Outwell Rockwell 3
View Libra64Camper's Profile View Profile   Reply to Libra64Camper Reply   Quote Libra64Camper Quote  
Joined: 29/8/2009

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Oh Dear! lol - I've been kicking off all week via e-mail to the place I bought my super dooper blow up bed - which started to go down on me almost straight away (Oo;er!) I was blaming the valve/pump assembly, they were saying it wasn't, I was saying it was... and so the story goes!

Checked yesterday, once and for all, only went and found a ruddy puncture on the under side of bed, patched it, blew it up, kipped on it last night and Hey Presto! didn't loose a breath - FanTastik!

Funny thing is, bed has only been from bedroom floor to tent floor back to bedroom floor - the puncture looked like a rusty staple had gone in? Carpet was hoovered and tent was new out the packet - bet it was already done from new - anyways it's fixed now and I'm off my couch - Result! :-)



-------------
There's only ONE thing worse than being talked about, and that's... NOT being talked about! :-)


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15/5/2010 at 5:13pm
 Location: Wirral
 Outfit: Vaude Mk II and another tent
View BlueC's Profile View Profile   Reply to BlueC Reply   Quote BlueC Quote  
Joined: 12/5/2009

Silver Member
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Resurrecting this old thread to say that in my experience they haven't improved at all in the last 4 years!

I am having nightmares with trying to return a tent to these people. They don't answer emails (ever), and never call back when they promise to.

Grrrrrr. I'll stick with outdoor megastore from now on.



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