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Subject Topic: Help with Vango repair Post Reply Post New Topic
23/8/2006 at 12:17pm
 Location: None Entered
 Outfit: Vango 800 TBS Vista
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Can any one help us find a suitable material to repair our Vango flysheet ( dark blue on tbs Vista),  it was ripped when something was thrown at it whilst we were camping.

 

My first point of call was to Vango customer services who refused to deal with me at all because I was honest and said the damage was do to vandalism. All I asked for was a 10 inch square piece of the material, which I would pay for.

 

Vango after sales just gave me an address to post the flysheet off for repair and said they would quote before doing a repair.

 

The patch in the repair kit that came with the tent does not cover the damage 

 

I did not expect our tent to be damaged in such a way but I did expect better of Vango.

 

Any help on where to get the matching material would be a great help.

 

thanks


23/8/2006 at 12:47pm
 Location: North Wales
 Outfit: Combi Camp Sport +Bi-Space300+ Vango
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Joined: 25/9/2003

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Have you loked at the glue you can get in tubes if it is a straight tear. I had a rip in the Awning of my combi Camp, where the door met the window. Casey's suggested I used this tube to repair it. Ever the sceptic, I didn't expect it to really work, but it certainly did the business, and has lasteed three holidays. Being by the door, it also gets heavy usage in that area, and has stood up well.

Apparently they do a special glue for the tents as a separate proucts to canvas, so make sure you get the correct one if you decide to get one.It won't be the prettiest repair, but if you do it on the inside, it won't be that noticeable.



-------------
Gray


23/8/2006 at 1:32pm
 Location: Sheffield
 Outfit: Cabanon Guadeloupe Zephyros3
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"Tenacious tape" is a clear repair tape so you don't have to worry about matching up the colour. see here for a link to various tent repair options that amy help you.

 

 



24/8/2006 at 6:15pm
 Location: None Entered
 Outfit: Vango 800 TBS Vista
View jimangi's Profile View Profile   Reply to jimangi Reply   Quote jimangi Quote  
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thanks we will habe a look


24/8/2006 at 10:04pm
 Location: None Entered
 Outfit: outwell florida 6
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hi

think its called stormseal and it really works well. just tape one side to keep fabric together then glue the other side, it takes several hours to seal thoroughly



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30/8/2006 at 12:07pm
 Location: None Entered
 Outfit: None Entered
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hi

 

this company may help http://www.pointnorth.co.uk.

i am suprissed vangos poor service.

paul



30/8/2006 at 3:54pm
 Location: Darwen Lancashire
 Outfit: Khyam Colorado & Sunn Camp Breton 500
View paulinekezza's Profile View Profile   Reply to paulinekezza Reply   Quote paulinekezza Quote  
Joined: 28/6/2006

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Hi

Am sorry you have also had the misery of Vango non-existent aftersales service.

If you have not found the answer, give www.tentrepairs.com or www.pennineoutdoor.co.uk

The first will repair it for you (they did my mudwalling.  The second stocks mail order fabrics.

Good luck.




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