I'm thinking of buying a new ridgi-pod from aspinsalls as they seem very cheap. having read the posts on this site i'm a bit nervous about dealing with them. Also the factory seconds......what are the faults with these tents. If anyone has some experience of this, I would love to here it. Good or bad.
I have read the previous threads so no point in telling me to do that. Somebody must be buying these tents and not having aany problems. Do they still come with the video ?
Don't know about the factory seconds but I think there's a fair bit of info. on this site about Aspinalls customer service (or lack of). Not me personally but I can remember reading it somewhere here.
I wouldn't buy a 'second' particularly of a tent that is no longer manufactured... The 'Ridgipod' was a good idea which became too complicated. There were so many different sections you could buy, it wasn't surprising when "Khyam" decided they were just too expensive to manufacture and dropped the idea...
If you do buy one, I'd stick to the basic central pod with however many 'bedroom pods' you need, which are still available (not seconds) at 'Aspinalls' or 'Penrose outdoors'... I would assume that you do get the "Khyam" pitching DVD as with all their new tents...
we bought from aspinalls they do have the dvd but they do not put in the spare joints and things. However we have bought all the pods and groundsheets and they all seem to be the right size. the stuff came quickly and we are generally very happy with the tent although it does take an age to do all the pegging. in short we found them ok to deal with,
We got both our Khyams from Aspinalls, both were 2nds, and both were excellent bargains, they both came with the DVD and spare joints etc, and the service we received was excellent, next day delivery. The Ridgi-pod is an excellent tent, but does take a long time to peg out correctly.
I bought the tent the day before the thread on aspinalls started the tent did not come with a spare joint when I phoned I was told that they did not put them in at khyam anymore I paid new not 2nds price
Quote: Originally posted by rowan46 on 06/9/2006
I bought the tent the day before the thread on aspinalls started the tent did not come with a spare joint when I phoned I was told that they did not put them in at khyam anymore I paid new not 2nds price
They've always added one of each 'auto & universal' joints in with the 'QE' tents, plus a few other bits & bobs... I'd give 'Khyam' a ring and see whether 'Aspinalls' are giving you some 'bullsh*t'...
Ring them on: 01922 711243 (between 10:30am & 1:30pm Mon. to Fri.)
I got one of the Exelsior 2nds just a couple of weeks ago, have had it up and checked it (it even rained to help) and I can't find a fault at all, It does indeed seem like a bit of a bargain, tent 3 pods & all ground sheets for £480.