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Subject Topic: Aspinalls Factory Seconds Post Reply Post New Topic
28/1/2007 at 8:03pm
 Location: None Entered
 Outfit: None Entered
View miniman1969's Profile View Profile   Reply to miniman1969 Reply   Quote miniman1969 Quote  
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does anybody have any experience of the Khyam 'factory seconds' available from Aspinalls?

thanks



28/1/2007 at 8:07pm
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My own experience with Aspinalls has been far from good , but why not do a 'search' on here (using the icon at the top of this page), as retailers are discussed as well as tents and equipment (and everything else related to camping!).

Best of luck, whatever you decide.



28/1/2007 at 8:20pm
 Location: milton keynes
 Outfit: outwell hartford L
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oh wow i'm glad you asked that question

i found that site and was pondering on the khyam 400 or 600 from there

but i kind of thought well a 2nd is a 2nd after all, do i want risks of faulty ties/zips/dodgy seams?

i also then thought maybe ppl who sell the tents on ebay are selling seconds too

i don't mind weeny faults if i knew what it was and easily fixable - but i know i would be happier if i can easily return something not to my standards

they are cheaper - but still not THAT cheap - i haven't decided if its worth risk!



28/1/2007 at 8:26pm
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I suspect that, if you get a good one from Aspinalls, all will be fine. If you get a problematic one, prepare to fight for fair play (and probably to be disappointed!).

 



28/1/2007 at 10:44pm
 Location: Westbury
 Outfit: Quechua Khyam Rigipod Excelsior
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bought a Khyam From there a few years ago with no probs the only thing I could fault with the tent is that it didn't come with the instruction video so it mean't i had to work it out for my self, they delivered really promptly too so would definatly reccomend.

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life is like a box of chocolates you never no what your gonna get


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29/1/2007 at 7:38am
 Location: None Entered
 Outfit: Chausson Flash 510 & Cabanon Barbados
View spideygirl's Profile View Profile   Reply to spideygirl Reply   Quote spideygirl Quote  
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I have just bought a khyam day shelter from them for half price.  The delivered it with 2 days, but the ground sheet was missing.  I phoned them up and they said that one will be ordered direct from Khyam.   I can't fault their customer service so far, but I will let you know if no ground sheet arrives.  The only thing I had a problem with is they only give you 7 days to get it back to them if you do not want it! So in this weather we found it hard to get the day shelter up and look it over.  The only fault I can see is one patch, but everything else seems ok.  With delivery costs I saved about £30, on the price of a new one. 


29/1/2007 at 12:49pm
 Location: Ashford Kent
 Outfit: STERCKEMAN FC & KHYAM TOURER 200
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Joined: 17/4/2005

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We got both our Khyams from Aspinalls, couldn't fault them, very fast delivery, and both tents were bargains.

Mat.



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29/1/2007 at 9:43pm
 Location: Leeds
 Outfit: Adria Adiva 532 UP
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We bought our Khyam 400 from them last year - brilliant tent, just a bit of bird dirt on the outer seam.  Fast delivery.

 

Sharon



29/1/2007 at 10:04pm
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What I would really be interested to know (and no disrespect intended to anyone who has already posted their views, which are all of course fair and valid) is; has anyone had a problem with a tent purchase from Aspinalls and had it sorted without quibble? That is what determines a good seller, in my book.


30/1/2007 at 7:40am
 Location: None Entered
 Outfit: Chausson Flash 510 & Cabanon Barbados
View spideygirl's Profile View Profile   Reply to spideygirl Reply   Quote spideygirl Quote  
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They have been great with my missing groundsheet for my day shelter.  I phoned them up and she called back the same day to tell me that they have arranged one to be sent to me direct from Khyam.   They have always been polite and answer the phone quickly when I have called.  I am really pleased with the service and the quality of the day shelter I bought


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30/1/2007 at 9:26am
 Location: Plymouth
 Outfit: Royal Montpellier 9
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i bought a tent from sporting supplies, they where very good, and fast delivery. it was very well packaged.

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Paula Marie


30/1/2007 at 9:31pm
 Location: Chorley Lancs
 Outfit: Bailey Pageant Betagne Kyam Ultimate
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I bought a ultimate classic from Aspinalls, went to collect it myself and they were happy to errect a couple there and then so i could choose the best in addition to this I got it for less than the advertised price.



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Somedays I sit and think. somedays i just sit




31/1/2007 at 8:44am
 Location: essex
 Outfit: khyam xxl classic vw t25+khyam awning
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Which khyam tent are you interested in? we have just purchased an xxl classic from www.camping-intl.co.uk for £299 which includes footprint groundsheet.

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31/1/2007 at 9:13am
 Location: Newton le Willows LANCASHIRE
 Outfit: Burnt out wreck
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Discretion would be more advisable when possibly libelling a retailer in a public forum...Could involve expensive litigation.


31/1/2007 at 7:20pm
 Location: None Entered
 Outfit: None Entered
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Many thanks for the advice everyone, what a brilliant site this is. Anyway i bought a Khyam Ultimate Classic 2007 model for £450 from www.norwich-camping.co.uk thought that was a pretty good price.

Anyone want a Vango Diablo 900? don't think i need 2 tents!



31/1/2007 at 8:00pm
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View Liddenham's Profile View Profile   Reply to Liddenham Reply   Quote Liddenham Quote  
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Quote: Originally posted by Safeway56 on 31/1/2007
Discretion would be more advisable when possibly libelling a retailer in a public forum...Could involve expensive litigation.

We are all at liberty to post our personal experiences, Safeway56. What would be unacceptable is if anyone lied, to purposefully damage someone's reputation.

In my case, I should be happy to prove my experiences in court,and have a mountain of evidence to substantiate my position, should Mr Aspinall care to enter into any dispute about the way we were treated.

We did not ultimately take Mr Aspinall to the Small Claims Court because of additional cost and hassle (which I had already had, aplenty, after our dealings with this company) but his customer service, in our case, was disrespectful and unprofessional. Details were forwarded to Khyam Customer Services and Trading Standards.

If everyone on this public forum felt they could not post experiences and views, we would not have a forum!




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