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Topic: Aspinalls Factory Seconds
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28/1/2007 at 8:20pm
Location: milton keynes Outfit: outwell hartford L
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Joined: 13/8/2005 Silver Member
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oh wow i'm glad you asked that question
i found that site and was pondering on the khyam 400 or 600 from there
but i kind of thought well a 2nd is a 2nd after all, do i want risks of faulty ties/zips/dodgy seams?
i also then thought maybe ppl who sell the tents on ebay are selling seconds too
i don't mind weeny faults if i knew what it was and easily fixable - but i know i would be happier if i can easily return something not to my standards
they are cheaper - but still not THAT cheap - i haven't decided if its worth risk!
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31/1/2007 at 8:00pm
Location: Outfit:
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Joined: 29/8/2003 Diamond Member
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Quote: Originally posted by Safeway56 on 31/1/2007
Discretion would be more advisable when possibly libelling a retailer in a public forum...Could involve expensive litigation.
We are all at liberty to post our personal experiences, Safeway56. What would be unacceptable is if anyone lied, to purposefully damage someone's reputation.
In my case, I should be happy to prove my experiences in court,and have a mountain of evidence to substantiate my position, should Mr Aspinall care to enter into any dispute about the way we were treated.
We did not ultimately take Mr Aspinall to the Small Claims Court because of additional cost and hassle (which I had already had, aplenty, after our dealings with this company) but his customer service, in our case, was disrespectful and unprofessional. Details were forwarded to Khyam Customer Services and Trading Standards.
If everyone on this public forum felt they could not post experiences and views, we would not have a forum!
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