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Subject Topic: Whale or something else Post Reply Post New Topic
Personclair8998
14/8/2024 at 1:33pm
 Location: Stoke
 Outfit: Elddis Affinity 550 View clair8998's Profile View Profile   Reply to clair8998 Reply   Quote clair8998 Quote  
Joined: 29/6/2020

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Hi Folks

Hoping you can help. We have an Elddis affinity 550 and there is something wrong but I need your advice before I buy another whale please.

The water comes through but the noise is so loud, then when the tap is turned off the squealing become even louder and the pump remains on so i have to flick the switch off, i can then immediately turn it back on and all is quiet until we run the water again - is it the whale or something more involved?

Thanks in advance

Clair


PersonDave and Cyn
via mobile 14/8/2024 at 1:40pm
 Location: 
 Outfit:  View Dave and Cyn's Profile View Profile   Reply to Dave and Cyn Reply   Quote Dave and Cyn Quote  
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How long does the pump stay on for?

They normally run on for a short time to replenish the water in the system.


Personmarg6
14/8/2024 at 2:37pm
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 Outfit:  View marg6's Profile View Profile   Reply to marg6 Reply   Quote marg6 Quote  
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so its a pressure system you have then? have you reset the switch, which is usually hidden somewhere along the water pipes in the caravan


PersonPterodactyl
via mobile 15/8/2024 at 8:13am
 Location: None Entered
 Outfit: None Entered View Pterodactyl's Profile View Profile   Reply to Pterodactyl Reply   Quote Pterodactyl Quote  
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Try recalibrating the Whale i.c. controller first (I'm reasonably sure your caravan will be fitted with one of these). Instructions how to do this will be in the manual.

This sorted out many different similar issues in my caravan over the years, but despite it being supposedly a "once only" requirement , I had to repeat the exercise every so often.
Good luck & please let us know if this helps


Personclair8998
15/8/2024 at 4:02pm
 Location: Stoke
 Outfit: Elddis Affinity 550 View clair8998's Profile View Profile   Reply to clair8998 Reply   Quote clair8998 Quote  
Joined: 29/6/2020

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Thanks all - I spoke to my local mobile engineer and he was passing - the whale pump had failed - he says he's not seen it happen before - they usually just completely stop. New whale purchased and normal noise again! Thanks for your messages

Clair



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