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Subject Topic: Somewhat confused Post Reply Post New Topic
PersonMrs. Bonce
via mobile 21/5/2024 at 4:43pm
 Location: Luton (no jokes plea
 Outfit: Coachman and Hyundai View Mrs. Bonce's Profile View Profile   Reply to Mrs. Bonce Reply   Quote Mrs. Bonce Quote  
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Our caravan was serviced last month and damp was found. It is covered under the extended warranty and Coachman have agreed it. The dealer phoned me today and told me that they had some but not all of the parts needed and would we fetch them to stop them being muddled up with others. Is this usual? It would mean a 60 mile round trip.


Personblueexpo97
21/5/2024 at 5:21pm
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No.

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XVI yes?

As well is two words!
How does a sage know everything about everything? or does he? or does he just think he does?
Remember, if you buy something you bought it, not brought it.


PersonMrs. Bonce
via mobile 21/5/2024 at 5:44pm
 Location: Luton (no jokes plea
 Outfit: Coachman and Hyundai View Mrs. Bonce's Profile View Profile   Reply to Mrs. Bonce Reply   Quote Mrs. Bonce Quote  
Joined: 05/6/2006

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Thanks, thought not.


Personseanfdh
21/5/2024 at 5:54pm
 Location: North Devon
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Sounds odd to me. Normal garages get parts delivered to them if they need them, can't see why a caravan place should be different.

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Sean


PersonIna
via mobile 21/5/2024 at 6:04pm
 Location: Lancashire
 Outfit: Coachman 460 VIP; VW Tiguan View Ina's Profile View Profile   Reply to Ina Reply   Quote Ina Quote  
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Never heard that before, seems very odd.

The other thing that seems odd to me is "to stop them being muddled up with others". Doesn't sound like a very organised department, why should parts ordered potentially be "muddled up with others"?

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Ina


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PersonMrs. Bonce
via mobile 21/5/2024 at 6:11pm
 Location: Luton (no jokes plea
 Outfit: Coachman and Hyundai View Mrs. Bonce's Profile View Profile   Reply to Mrs. Bonce Reply   Quote Mrs. Bonce Quote  
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No idea! I will get back to him and point out the inconvenience. And it's a 70 mile round trip.

Post last edited on 21/05/2024 18:30:15


PersonFiona W
via mobile 22/5/2024 at 9:10am
 Location: Ayrshire
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Oh c’mon Mrs B, there must be a CL nearby that you could stop at as part of a longer trip? (Tongue firmly in cheek.)

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2024 = 20 sites / 41 nights. 2023 = 9/23. 2022 = 13/35. 2021 = 11/29. 2020 = 4/20. 2019 = 13/35. 2018 = 20/33. 2017 = 10/22. 2016 = 19/33. 2015 = 15 sites / 27 nights. Didn't count 1976 to 2014.


Persondk168
22/5/2024 at 12:08pm
 Location: Devizes Wiltshire
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Quote: Originally posted by Fiona W on 22/5/2024
Oh c’mon Mrs B, there must be a CL nearby that you could stop at as part of a longer trip? (Tongue firmly in cheek.)


Yup, that's what I thought too - Mrs. B does not need much of an excuse to go camping!

DK (also with my tongue firmly in my cheek)

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* Apple The Campervan - A Van For Work, Rest And Play! *
- 2025 - inc. FR & DE
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* Ex-tenter & solo female camper *
* Treat life events like a dog: If you can't eat it, play with it, or hump it, p1$$ on it and walk away! *


PersonBernie47
22/5/2024 at 12:21pm
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It's not just the inconvenience to consider.
If the service company obtain the parts and there is a problem with them then it is their problem to sort out the problem. If you have supplied the parts then it is your problem.

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Bernie


Personblueexpo97
22/5/2024 at 1:24pm
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If they can't run a simple stores procedure, I hate to think what the rest of their operation runs like.

-------------
XVI yes?

As well is two words!
How does a sage know everything about everything? or does he? or does he just think he does?
Remember, if you buy something you bought it, not brought it.


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PersonMrs. Bonce
via mobile 22/5/2024 at 8:09pm
 Location: Luton (no jokes plea
 Outfit: Coachman and Hyundai View Mrs. Bonce's Profile View Profile   Reply to Mrs. Bonce Reply   Quote Mrs. Bonce Quote  
Joined: 05/6/2006

Diamond Member
Diamond Member

Forum Posts:   12698
Site Reviews Total: 384
Site Reviews 2024: 21 
Site Reviews 2023: 26 
Site Reviews 2022: 37 
Site Reviews 2021: 26 
Site Reviews 2020: 11 
Site Reviews 2019: 30 
Site Reviews 2018: 31 
Site Nights 2024: 102
Site Nights 2023: 119
Site Nights 2022: 154
Site Nights 2021: 140
Site Nights 2020: 63
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Well, he has agreed to keep them. There are CLs in Northamptonshire but we have been to all of them ...



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