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Subject Topic: Caravan Service Disappointment
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Personjsparkes201148
12/3/2016 at 11:49pm
 Location: Stockton on Tees
 Outfit: Lunar Clubman SB Kia Sorento View jsparkes201148's Profile View Profile   Reply to jsparkes201148 Reply   Quote jsparkes201148 Quote  
Joined: 12/1/2007

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Somebody else might clarify, but I think if you get your van serviced elsewhere then you need some warranty work done , you need to take it to a Lunar Dealership.If you havent had it serviced with them they can get a bit "awkward"


PersonJerry+Tina
13/3/2016 at 7:32am
 Location: Humberside
 Outfit:  Swift Elegance 565 View Jerry+Tina's Profile View Profile   Reply to Jerry+Tina Reply   Quote Jerry+Tina Quote  
Joined: 04/3/2005

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Quote: Originally posted by jsparkes201148 on 12/3/2016Somebody else might clarify, but I think if you get your van serviced elsewhere then you need some warranty work done , you need to take it to a Lunar Dealership.If you havent had it serviced with them they can get a bit "awkward"

The only dealer who is obligated to do any warranty work is the one who sold you the van, not to say that any other dealer will not.
I moved from Worcestershire to Lancashire and used an NCC approved workshop who serviced my van but did not have the facilities to do any warranty work. No problem, just rang the manufacturer who told me of the nearest dealer/repairer to me who would do the work. Booked it in and warranty repairs carried out.

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PersonAlphonso De Lard
14/3/2016 at 1:44pm
 Location: Derby
 Outfit: Bailey Pegasus II Milan & Honda CR-V View Alphonso De Lard's Profile View Profile   Reply to Alphonso De Lard Reply   Quote Alphonso De Lard Quote  
Joined: 03/6/2008

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Different dealer, most likely, but I too had my van serviced last week and paid an extra £20 for a roof wash. Needless to say I was given a refund for the complete lack of wash given to the roof. Wasn't happy, I agree OP, it's all about trust.

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2019:
Wye Meadow Camping
Dornafield
Wyatts Covert
Chestnut Meadow


Personissym
14/3/2016 at 2:03pm
 Location: Cambridgeshire
 Outfit: Outfitless!!!Vauxhal View issym's Profile View Profile   Reply to issym Reply   Quote issym Quote  
Joined: 10/5/2009

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Quote: Originally posted by Alphonso De Lard on 14/3/2016
Different dealer, most likely, but I too had my van serviced last week and paid an extra £20 for a roof wash. Needless to say I was given a refund for the complete lack of wash given to the roof. Wasn't happy, I agree OP, it's all about trust.


My dealer as in Grantham!

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Started with a motorbike and tent.......my gallery, my life.


PersonBill Terry
14/3/2016 at 5:43pm
 Location: 
 Outfit:  View Bill Terry's Profile View Profile   Reply to Bill Terry Reply   Quote Bill Terry Quote  
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So.. Can you name & shame these idiots where you took your van too, So other members can be aware of this?

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Roughing it in style at Calloose caravan and camping holiday park nr St Ives.(seasonal pitch)
Its not a hangover, its wine flu!


nant mill.N/Wales
just dont go there.


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Personissym
14/3/2016 at 8:45pm
 Location: Cambridgeshire
 Outfit: Outfitless!!!Vauxhal View issym's Profile View Profile   Reply to issym Reply   Quote issym Quote  
Joined: 10/5/2009

Platinum Member
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Forum Posts:   1236
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Site Reviews Total: 30
Site Reviews 2024: 0  
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One week after the expected "I'll get some one to call you" I'm quite happy to say my dealer is in Grantham and has "Caravans" in the name

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Started with a motorbike and tent.......my gallery, my life.



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