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   Caravans and Caravanning -  Caravan Repairs, Servicing and Maintenance 		Share   Post on X / Twitter  Share on Facebook  Email  Printer Friendly Version Print
Subject Topic: Caravan Servicing Post Reply Post New Topic
PersonMOT1
08/4/2008 at 8:52am
 Location: Fife
 Outfit: Elddis Jetstream EX300 View MOT1's Profile View Profile   Reply to MOT1 Reply   Quote MOT1 Quote  
Joined: 06/6/2004

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I hope I have posted this in the correct place.

I am looking for a bit of advice really.
I put my caravan in for a service and when I went to collect it they had damaged the front of my van. They had reversed the tractor wheel in to the front of my van where the gas bottles are kept. I took the van away as we were booked for a few nights over easter but it has now to go back to the coachworks to be repaired. It didn't go through to a hole but the fibreglass is all cracked and a bit of a mess. I have not paid my service bill yet as they were also to repair my gas fire (for which I bought a new igniter unit - which the blew and I am now needing another igniter unit - so my fire still isn't working)So I now have the inconvenience of taking the van back for it's repair to the front and they are going to try and sort the fire AGAIN. The damage to the van WILL be repaired at their expense but should I be entitled to any other compensation for inconvenience or anything?????
Or should I just be happy that they are repairing the damage that they caused?

Sorry this is a bit long winded and I hope it makes sense.

Would be grateful of any advice.


Personcathymac
08/4/2008 at 10:33am
 Location: 
 Outfit:  View cathymac's Profile View Profile   Reply to cathymac Reply   Quote cathymac Quote  
Joined: 15/2/2008

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I don't think they will offer you any money but what about asking for your next service to be done FOC. ?

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Beauty is in the eyes of the beer holder

Cath


PersonCarproamer
08/4/2008 at 4:52pm
 Location: Swindon Wiltshire
 Outfit: Skoda Superb Combo 2.0 4x4 View Carproamer's Profile View Profile   Reply to Carproamer Reply   Quote Carproamer Quote  
Joined: 24/11/2005

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What about this years service FOC? I had to take my Bailey back for an item to be fixed again which was covered under there insurance so thought I would get it serviced as well, not only was the service FOC but also I got the caravan cleaned as well FOC and I didn't ASK!!!

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Yesterday is history,tomorrow is a mystery and today is a gift,that's why they call it"the present"



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