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Subject Topic: Truma Ultrastore water heater Post Reply Post New Topic
PersonSimmo1971
06/5/2009 at 9:11pm
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Hi every one i have recently been camping on a site with no hook up ,as this is my first time without hookup its the first time i have tried to heat water up using gas , The heater works fine on 230v but will not operate on gas ,in the manual/handbook it states that you turn the dial to the "gas " mark this will then show a green light to indicate that the system is up and running or a red light to indicate that there is a fault .....
Mine has neither of these infact the switch does nt light up at all , if this is a fuse problem were would i find the relative fuse ? i have already tried in the fuse box all seems to be fine ! is there anybody HELP!!!!!


Personmichael
06/5/2009 at 9:17pm
 Location: Lancashire
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contact gary hes your man on heaters.

arc systems
Avatar Avatar
Outfit phone 0115 9213175 - 9 till 5:00
Homepage http://www.arcsystems.biz



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the only silly question is the one you do not ask.


Personmichael
06/5/2009 at 9:19pm
 Location: Lancashire
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or

Hi Bazzb,

Truma here, the supplier of your appliance. Hopefully as you've said above you've resolved the problem you had. However, I noticed that you've mentioned that you're new to caravaning.  I just wanted to take the opportunity to say welcome to the industry and that if your problem returns or you experience any issues with a Truma product, you can either take it to your nearest dealer or contact us direct on technical at trumauk.com or call 01283 586020.

Hope this helps.

Regards,

Truma (UK) Limited

visit www.trumauk.com



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the only silly question is the one you do not ask.


Personarc systems
06/5/2009 at 11:49pm
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That's better Michael, I don't touch Truma water heaters! everything else mind lol

I can say the Ultrastor 12v power goes to the water heater first and then on up to the switch, so check the wiring to the heater.


PersonJan P
07/5/2009 at 7:26am
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When you forget to turn the gas on  the red light shows instantly. I would say its an electrical fault as once you turn to gas the light comes on one way or another. You have rocked the switch and turned the dial haven't you.

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Person664DaveS
07/5/2009 at 4:12pm
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Is the cover removed from the flue? Don't know if that will stop it.

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PersonCandP
07/5/2009 at 4:20pm
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There is a 12v control fuse on the water heater.

On the top corner you will possible see 12 wires going in, one for the 12v and one for the remote thermostat. There are 2 screws on the top of that cover. Remove those and you will see the circuit board. On that board is a fuse, check that fuse out. If that fuse is OK check that there is 12v going into the unit. As you have no lights at all on the dial I would check it electrically 1st.

If as mentioned above the red light will come on if the cowl is left on.

What Caravan do you have?


PersonSimmo1971
19/5/2009 at 9:58pm
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Hi all just found out by somebody who is sevicing thr van that it keeps blowing the fuse when replaced so basiclly now i have no idea whats up !!!!!!


Personmichael
19/5/2009 at 10:41pm
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not sure but sounds like a faulty element

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the only silly question is the one you do not ask.



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