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Subject Topic: Wheels rubbing on internal arch
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24/1/2010 at 12:05pm
 Location: West Yorkshire
 Outfit: Bailey Pegasus Milan
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Hi thanks for that, there is a problem with the axle and i think it is what you describe. Our caravan is used several times a years towed from home to sites so it hasn't been left stationary. I'm getting the feeling there is a problem with hte size or axle/wheels Lunar have used.... from the research i'm doing.

Thanks for your comments.



24/1/2010 at 2:42pm
 Location: West Sussex
 Outfit: Swift Charisma 590
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Our caravan was out of warrenty but Lunar still carried out the upgrade. It has all been completed now but the only problem is we have been left with no alloy wheels as they don't make 13" 5 stud alloy's for caravans! You would of thought Lunar would have know this when changing the axle!!!! Oh well to be honest I am looking to upgrade now so have gone past worrying.

Other than this fault our Lunar Clubman has been fantastic & it wouldn't put me off buying another.



24/1/2010 at 3:49pm
 Location: West Yorkshire
 Outfit: Bailey Pegasus Milan
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Wow thanks for that information, can I ask how old your van is and how you managed to get Lunar to support the replacement. If they supported us to sort this out I would be very pleased. We have written to them twice, they responed the frist time asking if it had been Alko inspected.I have since written with reference to the Sale of Goods act giving them 14 days to respond..... 14 days is up tomorrow.!


24/1/2010 at 6:32pm
 Location: West Sussex
 Outfit: Swift Charisma 590
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Hi Leaview,

My van is a Lunar Clubman 2004. To be honest I didn't have any contact with Lunar directly. The dealer who we bought the van from did this for us as they are a Lunar dealership. It was sorted out within a few months of us telling the dealer the problem. Which I think in caravan repair world is fairly quick!! Like you I quoted sale of goods act 'Not fit for purpose'  to the dealer & they sorted it out for us. We did have to chase a little bit but it was all sorted out.  I must say though that the dealer had come across this problem before wnich does make you wonder!!!

I do hope you get yours sorted out &  if you need any other info please ask.

Kind Regards

tlcs



24/1/2010 at 6:43pm
 Location: West Yorkshire
 Outfit: Bailey Pegasus Milan
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Thanks very much for this. The dealership where we bought ours no longer exists so we are dealing direct with Lunar. The dealer we have gone to for the work has also heard of it before. In fact when we have rung around to check the problem out the first question has on more than one occasion been "It's not a Lunar is it".

Amazing our vans are the same year. Your comments have been very useful thank you. I'll carry on pursuing.... just thinking how long it might take and how much of the season we may miss.

Thank you

Liz



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28/1/2010 at 10:57pm
 Location: Atherton Manchester
 Outfit: Ford Mondeo TDCI & 5M Bell Tent
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I have heard this is a common problem with Lunars, had a friend who had exactly the same problem with his twin axle. Personally I wouldn't touch lunar with a barge pole. I have heard too many problems and horror stories for my liking.

-------------
Matt



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