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Hi Davie , welcome to UKCS , don't take these questions the wrong way as they are just so we can get some basic info that will help .

When did you loose mains voltage and 12volt .
Is your battery flat .
Have you tried resetting / switching back on the switches .
Could you post a picture on here, of the switches .

atb

Wizard

Just boiled 240v kettle. 
Connected to another input........still same, other caravans in area had electrics.

I would expect you tripped the hookup ballard .
Also try , turn off your mains main switch , operate the trips ( rcb's) then reset them to on . Then switch your mains back on ( main switch ) .

atb

Wizard

i think somewhere is a saftey cut out.(im guessing there is and dont know for sure)

I had excatly same promlem and ended up changing the whole fuse board only to find there was nothing wrong with the one i took out.

follow wizzards instuctions making sure everything is turned off then one by one turn back on.

i never found what had blown in mine it just all worked when fuse board was changed i then some weeks later checked out the old unit and ended up refitting it in van as i wasnt happy with replacement one that had been fitted, the only thing i done was take off front cover and clean the contact on switch but obvioulsy do this with all power disconected.

this doesnt explain the loss of the 12v but mine was the same no 240 or 12v.