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Subject Topic: Urgent Help Please !! Post Reply Post New Topic
Personkeljo14
08/2/2011 at 7:50pm
 Location: doncaste
 Outfit: Super sirocco View keljo14's Profile View Profile   Reply to keljo14 Reply   Quote keljo14 Quote  
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Hi everyone, I am new to this andcould do with some help please.

We have a 2008 caravan and it has now developed damp.  This is not covered under the warranty because we have not had it serviced.

Anyway, I need to get an independant report to say it is  manufacturers fault but I have contacted numerous companies who just say they cant say that.  I know it has been done, so any recommendations for assesors would be really great

Thanks for your help x


Personmichael
08/2/2011 at 11:06pm
 Location: Lancashire
 Outfit: Caravan now Sold View michael's Profile View Profile   Reply to michael Reply   Quote michael Quote  
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contact a mobile engineer for this report.

http://www.approvedworkshops.co.uk/search/?url=/search





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the only silly question is the one you do not ask.


PersonOpensauce
09/2/2011 at 12:16am
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Book the caravan into a caravan service place for a normal service & damp test, then you will have a report. Get an estimate for cost of repairs. Contained in all that will be enough evidence to state that a 3 yr old caravan is damp, which should be the evidence you need.

Its fairly obvious that if a caravan of that age has damp then it is a manufacturing fault. I guess the only sticking point will be that had you had it serviced the damp would have been picked up earlier & repairs would have been less costly.

Possibly meet them halfway & agree to meet a portion of repair costs yourself. How bad is the damp, are you sure it has got into the structure?


Personcwdc56768
10/2/2011 at 12:13pm
 Location: Keswick
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Its fairly obvious that if a caravan of that age has damp then it is a manufacturing fault

Maybe quite true but if the van was acquired in 2008 then, legally, it is for the OP to prove that the van was defective when it was bought. It is not enough to simply say that after three years it must be a manufacturing fault. Far greater positive evidence will be required. Not having the van serviced for three years will weigh against the OP in that kind of argument.

If the OP is to get the van serviced then he should ask the engineer to express an opinion as to the reason why there is damp in the van. Then consider whether that reasons could possibly be due to some owner default. Have your arguments ready.

Phil

Phil

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If you're not on a fell your wasting your feet and for 2014 it's.......Feb Castleton Mar North Yors Moors; Apr Sutton on Sea; May Thirsk; Jun Clapham/Riverside (Lakes); July Wharfedale; August Crakehall; Sept Knaresborough; Oct Wirral Park/Clitheroe    



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