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Thanks Tenz

I already tried WD40 although my handbook says not to use it because of its supposed effect on paintwork and seals - but I've used it before on site on my 7N&S plugs to good effect.

The 90% bit I discovered this afternoon from the workshop who installed the 13 pin socket on my car - I was given a practical demonstration and the guy would not let me go until I had demonstrated myself a few times and he was happy it had sunk in.

I have just downloaded the technical manual from the Swift website which contains pictures of the plug and socket.  This appears to show that the keyway inside is not directly below the flat top as is currently the case with mine but at an angle of 90% to the right as viewed.

So it appears that the plug inner has twisted round somehow so I have to find a way to place it at the right angle again.  I wonder if the two depressable flaps on the sides of the plug are the answer?

Thanks again for your reply.