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Topic: Disappointed in my Lunar
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27/3/2011 at 3:24pm
Location: County Durham Outfit: lunar lexon 575EB 2008
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It was bad enough to be told that the floor had delaminated and there was damp in battery locker but now after fixing the delaminating the floor has split and there is damp in the ceiling.
Its two and a half years old and the caravan dealer is now arguing with Lunar that it should be returned to the factory. Looks like we are going to miss another holiday !!
------------- Debbie
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27/3/2011 at 4:01pm
Location: Shopshire Outfit: None Entered
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Hope you get it fixed.......... soon
------------- 2013.
Time to say goodbye
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27/3/2011 at 5:37pm
Location: lincolnshire Outfit: Bailey Pageant Burgundy +Kia Sorento
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You have my sympathies Debbie, when you have invested so much money you expect more don't you?
I thought owning a new caravan would be lovely but, I felt stressed from the off.
With a shoddy hand over and issues from the start, I went from excitement to dissapointment very quickly.
It still goes on, the last year it has had a new back and a new front panel. I just wonder what the next service will throw up.
Never seemed to have these problems with the old ones, they very rarely had to have anything done to them.
Hope you can get it done without a lot of trouble.
------------- **********
HAPPY DAYS
**********
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27/3/2011 at 5:56pm
Location: Walsall Outfit: Unicorn Barcelona 2 & Kia Sorento
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Debbie
If it goes back to Lunar make sure you chase regularly. Our friends did the same and it was more than one holiday they lost.
Also inspect the repairs when you get the caravan back as our freinds van has not always been returned in the condition they expected it to be.
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27/3/2011 at 6:52pm
Location: lincolnshire Outfit: Bailey Pageant Burgundy +Kia Sorento
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Quote: Originally posted by rushallmanor on 27/3/2011
Debbie
If it goes back to Lunar make sure you chase regularly. Our friends did the same and it was more than one holiday they lost.
Also inspect the repairs when you get the caravan back as our freinds van has not always been returned in the condition they expected it to be.
.....................................................
In my experience it never comes back in the condition I expect it to be in, they never take as much care as you would yourselves, but if you complain they just do something else and make it worse. i.e when I told them that the trim on the awning rail was sticking out too far
they took it off and belted the awning rail with a metal hammer. When you say anything they just say we have been repairing caravans for ...etc etc
------------- **********
HAPPY DAYS
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27/3/2011 at 8:28pm
Location: Coventry Outfit: Coachman Amara Suzuki GV
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Everybody I know who has had a lunar have had leak problems and non of them would ever have another! Just goes to shoe.
Brian
------------- there are 10 types of people in this world, those who understand binary and those who don't.
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27/3/2011 at 8:48pm
Location: barnsley south yorks Outfit: 2012 coachman amara 550 5 ford kuga
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hows the amara brian we are waiting to pick up our new 2011 500/5 model ? .i hope we dont have any problems
------------- Sandringham 22nd mar - 30th mar
thorpe park 27th apr - 1st july
thorpe park 1st sept 2015- 1st nov 2015
clumber park 29th dec -4th jan
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