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   Caravans and Caravanning -  Caravan Repairs, Servicing and Maintenance 		Share   Post on X / Twitter  Share on Facebook  Email  Printer Friendly Version Print
Subject Topic: Disappointed in my Lunar Post Reply Post New Topic
Persondebbiedivacat
27/3/2011 at 3:24pm
 Location: County Durham
 Outfit: lunar lexon 575EB 2008 View debbiedivacat's Profile View Profile   Reply to debbiedivacat Reply   Quote debbiedivacat Quote  
Joined: 09/1/2008

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It was bad enough to be told that the floor had delaminated and there was damp in  battery locker but now after fixing the delaminating the floor has split and there is damp in the ceiling.

Its two and a half years old and the caravan dealer is now arguing with Lunar that it should be returned to the factory. Looks like we are going to miss another holiday !!

 

 



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Debbie


PersonJusy
27/3/2011 at 4:01pm
 Location: Shopshire
 Outfit: None Entered View Jusy's Profile View Profile   Reply to Jusy Reply   Quote Jusy Quote  
Joined: 18/5/2005

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Hope you get it fixed.......... soon

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2013.
Time to say goodbye


PersonJanx
27/3/2011 at 5:37pm
 Location: lincolnshire
 Outfit: Bailey Pageant Burgundy +Kia Sorento View Janx's Profile View Profile   Reply to Janx Reply   Quote Janx Quote  
Joined: 19/8/2003

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You have my sympathies Debbie, when you have invested so much money you expect more don't you?
I thought owning a new caravan would be lovely but, I felt stressed from the off.

With a shoddy hand over and issues from the start, I went from excitement to dissapointment very quickly.

It still goes on, the last year it has had a new back and a new front panel. I just wonder what the next service will throw up.
Never seemed to have these problems with the old ones, they very rarely had to have anything done to them.

Hope you can get it done without a lot of trouble.

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**********
HAPPY DAYS
**********


Personrushallmanor
27/3/2011 at 5:56pm
 Location: Walsall
 Outfit: Unicorn Barcelona 2 & Kia Sorento View rushallmanor's Profile View Profile   Reply to rushallmanor Reply   Quote rushallmanor Quote  
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Debbie

If it goes back to Lunar make sure you chase regularly. Our friends did the same and it was more than one holiday they lost.

Also inspect the repairs when you get the caravan back as our freinds van has not always been returned in the condition they expected it to be.


PersonJanx
27/3/2011 at 6:52pm
 Location: lincolnshire
 Outfit: Bailey Pageant Burgundy +Kia Sorento View Janx's Profile View Profile   Reply to Janx Reply   Quote Janx Quote  
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Quote: Originally posted by rushallmanor on 27/3/2011
Debbie

If it goes back to Lunar make sure you chase regularly. Our friends did the same and it was more than one holiday they lost.

Also inspect the repairs when you get the caravan back as our freinds van has not always been returned in the condition they expected it to be.
.....................................................

In my experience it never comes back in the condition I expect it to be in, they never take as much care as you would yourselves, but if you complain they just do something else and make it worse. i.e when I told them that the trim on the awning rail was sticking out too far
they took it off and belted the awning rail with a metal hammer. When you say anything they just say we have been repairing caravans for ...etc etc

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HAPPY DAYS
**********


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Personbrianjose
27/3/2011 at 8:28pm
 Location: Coventry
 Outfit: Coachman Amara Suzuki GV View brianjose's Profile View Profile   Reply to brianjose Reply   Quote brianjose Quote  
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Everybody I know who has had a lunar have had leak problems and non of them would ever have another! Just goes to shoe.

Brian



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there are 10 types of people in this world, those who understand binary and those who don't.


Personlyn hathaway
27/3/2011 at 8:48pm
 Location: barnsley south yorks
 Outfit: 2012 coachman amara 550 5 ford kuga View lyn hathaway's Profile View Profile   Reply to lyn hathaway Reply   Quote lyn hathaway Quote  
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hows the amara brian we are waiting to pick up our new 2011 500/5 model ? .i hope we dont have any problems

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Sandringham 22nd mar - 30th mar
thorpe park 27th apr - 1st july

thorpe park 1st sept 2015- 1st nov 2015
clumber park 29th dec -4th jan


Persondebbiedivacat
05/4/2011 at 9:30pm
 Location: County Durham
 Outfit: lunar lexon 575EB 2008 View debbiedivacat's Profile View Profile   Reply to debbiedivacat Reply   Quote debbiedivacat Quote  
Joined: 09/1/2008

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thanks for all your replies and support and advice. We have just had confirmation today that the van is going back to Lunar in 2 weeks time for them to fix the floor but not the ceiling which will still be repaired by the caravan service centre we use when it is returned. I can't believe its going back to the factory and they won't do ALL the repairs. Beginning to think we should have kept our tent !!

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Debbie



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