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Subject Topic: peter roberts caravans Post Reply Post New Topic
22/11/2011 at 2:48pm
 Location: ST.HELENS
 Outfit: ELDDIS XPLORE 474
View denise39's Profile View Profile   Reply to denise39 Reply   Quote denise39 Quote  
Joined: 28/9/2006

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just felt like i had to share we purchased our caravan from peter roberts caravans in hudersfield a couple off months ago there service and how helpfull the team were is so rare these days must be as i would not be writing this as these days seems to be a thing off the past . we live a few hours away and we had a bit off trouble with the m mover see we gave them a call fulling expecting them to say bring it in two us. so shocked when the reply was dont worry we will come to you and true to form they did on the day arranged and time and sorted it out to add to this we had not bought a new top off the range van it was a 2008 elddis xplore just want to say well done peter roberts and team we need more like you .


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DENISE AND MAURICE .


22/11/2011 at 2:59pm
 Location:  Surrey
 Outfit: Peugeot Boxer Utah + Lunar Ariva
View beanpark's Profile View Profile   Reply to beanpark Reply   Quote beanpark Quote  
Joined: 23/1/2011

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It is as good to hear people praise something/one that has done anything in these days of take all. Whether it be individual or company. As a  lot of people just  have forgotten the word thanks.

So thanks for sharing your job well done, somebodya mya give them a look now simply for what after sales they did.



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Chrissie

Be Strong-Think positive.


22/11/2011 at 5:38pm
 Location: Huddersfield
 Outfit: swift conqueror 645+jeep commander
View geoff+emmy's Profile View Profile   Reply to geoff+emmy Reply   Quote geoff+emmy Quote  
Joined: 10/10/2009

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I have been looking for somebody to service our van as I don,t fancy a run to chorley

I looked on peter roberts web site and they have a special offer on £189 for a twin axle which i don,t think is bad and will be booking it in.....



22/11/2011 at 6:29pm
 Location:  Surrey
 Outfit: Peugeot Boxer Utah + Lunar Ariva
View beanpark's Profile View Profile   Reply to beanpark Reply   Quote beanpark Quote  
Joined: 23/1/2011

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Quote: Originally posted by geoff+emmy on 22/11/2011

I have been looking for somebody to service our van as I don,t fancy a run to chorley

I looked on peter roberts web site and they have a special offer on £189 for a twin axle which i don,t think is bad and will be booking it in.....


There you are Denise & Maurice you have given a member a website to look at because of your good report

.Now Geoff+ Emmy you will have to name drop so they know why your going there so you get the same treatment then tell us  about yours good or bad for others who want  something



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Chrissie

Be Strong-Think positive.


22/11/2011 at 6:35pm
 Location: ST.HELENS
 Outfit: ELDDIS XPLORE 474
View denise39's Profile View Profile   Reply to denise39 Reply   Quote denise39 Quote  
Joined: 28/9/2006

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yes i would never go anywere else now could not belive when we went to view the van they set it all up in a special area under cover with water heating all running so you can have a good look and get the feel off the van. and they do anything you require to it . we had a outside mains socket fitted fantastic job they sorted us out with wheel clamps hitch locks the lot anything we asked for for very little money and the lads no there stuff what i would class as old school . mugs off tea made for us as soon as we arrived there vans are exellent he dose not have any rubbish on his fourcourt . we bought a new van years a ago from the nec and did not get treated like they have treated us what i would call salt off the earth type people .

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DENISE AND MAURICE .


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22/11/2011 at 6:44pm
 Location: 
 Outfit: 
View Angus1215's Profile View Profile   Reply to Angus1215 Reply   Quote Angus1215 Quote  
Joined: 26/8/2008

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Can only echo what has been said before.

Really nice people, no pressure, nothing seems too much trouble.


23/11/2011 at 4:23pm
 Location: TEESSIDE
 Outfit: SWIFT FAIRWAY 530
View ENOCH's Profile View Profile   Reply to ENOCH Reply   Quote ENOCH Quote  
Joined: 23/11/2011

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Hi;

We finally decided to move from camping to caravanning earlier this summer, if you could call it a summer. Having read lots of reviews on vans, and taking lots more information and advice from  this forum, we began our long search for the right van. During May and June we travelled to various dealers close to home and began to get an idea of the various layouts for the van we required. Finally after seeeing many vans and reading lots of brochures, we, that is the wife, decided on the layout of the Elddis Avante 515, then came the hard part, finding an acceptable van.

We travelled to all the local dealers and did not find an acceptable van, either through price or condition, at this point we decided to travel further afield and found our way down the A1 to Peter Roberts Caravans. On arrival we were greated by friendly staff, offered refreshments and given access to all the vans on display. We agreed to buy the van they had in stock that met our requirements, we paid a deposit and agreed to return a week later to collect.

On our return we were given a 2 hour induction on the workings of the van, provided with all the equipment we required for basic use of the van and shown the routine for hitching to the car. We left feeling very happy and content and towed the van to the Lake District, after a few days we realised there was water apearing under the toilet door, this was traced to a leaking tap and isolated. On our return I contacted Peter Roberts and they said thay would deal with the repair and somebody would make arrangements to travel over. With guidance from them I arranged for a replacement part to be sent out and to be fitted by myself.

The service we recieved from Peter Roberts Caravans from purchase to collection and aftersales  was excellant, the van was exactly as advertised, I would definately return to purchase another van when we, the wife, decides to upgrade.



25/11/2011 at 8:02pm
 Location: Barnsley
 Outfit: Bailey Scorpio 1994
View jimmy12388's Profile View Profile   Reply to jimmy12388 Reply   Quote jimmy12388 Quote  
Joined: 05/9/2011

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i have bought a couple of things of them whilst repairing my caravan and they are really helpful and offer plenty of advice

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If its happened you cant change time so their is no point in stressing, it is what it is



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