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Hi,

I had this Problem,I asked my service engineer to come out and Have a look,

I was doing things in the Wrong Order.

Switching the Ultrastore on before running the water through was my Problem.

His Solution was to fill the water tank as Normal,Run the water through,only through the Hot Tap setting,When the water is running freely,without any air locks,Then switch the Ultrastore on.I thought the Hot water would be Instant,It took about 45 mins to an Hour to get very Hot.The Engineers exact words was "Operator Error"

Hope this helps,I am a new Caravanner,hope this all makes sense to you.It certainly solved my problem.

Cheers

Stu

• If the water heater is inadvertently operated empty the caravan will trip out. To reset, turn off 5 and 10 amp trips, turn off RCD consumer unit, then fill with water and turn 5 amp trip back on.
• The excess temperature thermostat will cut in on the heater on 230V if there is a fault. It will also reset if disconnected from the mains. However this may not happen if there is no water in the tank.