Home Log in or Register

Message Forums

Welcome Guest

Reception - All Forums

Caravans and Caravanning - Caravan Repairs, Servicing and Maintenance

Topic: Caravan Servicing Scotland

VangoMan02

27/4/2014 at 1:48pm
Location:
Outfit:

View Profile

Quote

Joined: 18/5/2007

Diamond Member

Forum Posts: 3531
Tent Reviews: 7

Site Reviews Total:	21

Site Reviews 2024:	0
Site Reviews 2023:	0
Site Reviews 2022:	0
Site Reviews 2021:	0
Site Reviews 2020:	0
Site Reviews 2019:	0
Site Reviews 2018:	1

Site Nights 2024:	0
Site Nights 2023:	0
Site Nights 2022:	0
Site Nights 2021:	0
Site Nights 2020:	0
Site Nights 2019:	0
Site Nights 2018:	1

I emailed a Mobile Caravan service engineer who had been recommended on a previous post but I can't find it.

A couple of folks had said he was unreliable but most were quite happy with him.

I emailed him a few weeks ago asking for a rough idea of waiting time and cost for annual service.
I got a reply about a week later saying they were taking bookings from end of May which was fine but no indication of price.

I left it another week or so and emailed again asking for a rough idea of cost before I booked.
I got a reply quoting a price for a town about 60 miles from where I live?
Also asked to contact the engineer on his mobile for further information? Got the impression the lady who was replying couldn't be bothered.

Now I know this is their busy time and I am in no rush to get the service done hence contact by email rather than mobile. I was self employed for many years and it was a pain in the bum having to constantly answer the phone when you are on a job and someone is paying for your time.

I also realise cost is just a estimate and dependent on any parts required if any but I never get someone to do a job without some idea of cost and at the correct address!

I just find poor customer service puts me off using someone, I was asking a question I would assume most people would ask " roughly when and how much"..

So maybe thats why a few said he was unreliable?

-------------
It is a wise man who has something to say.
It is a fool who has to say something.

thosoneill

08/5/2014 at 10:03pm
Location: west dunbartonshire
Outfit: Toyota auris icon Abbey Iona Vogue

View Profile

Quote

Joined: 02/8/2013

Standard Member

Forum Posts: 9

Site Reviews Total:	1

Site Reviews 2024:	0
Site Reviews 2023:	0
Site Reviews 2022:	0
Site Reviews 2021:	0
Site Reviews 2020:	0
Site Reviews 2019:	0
Site Reviews 2018:	0

Site Nights 2024:	0
Site Nights 2023:	0
Site Nights 2022:	0
Site Nights 2021:	0
Site Nights 2020:	0
Site Nights 2019:	0
Site Nights 2018:	0

Come on then - name and shame

VangoMan02

08/5/2014 at 10:27pm
Location:
Outfit:

View Profile

Quote

Joined: 18/5/2007

Diamond Member

Forum Posts: 3531
Tent Reviews: 7

Site Reviews Total:	21

Site Reviews 2024:	0
Site Reviews 2023:	0
Site Reviews 2022:	0
Site Reviews 2021:	0
Site Reviews 2020:	0
Site Reviews 2019:	0
Site Reviews 2018:	1

Site Nights 2024:	0
Site Nights 2023:	0
Site Nights 2022:	0
Site Nights 2021:	0
Site Nights 2020:	0
Site Nights 2019:	0
Site Nights 2018:	1

No point as I actually believe he does a good job regarding the caravan service, its his reliability and customer service that may be in doubt. As for not appearing interested in new work its his loss, he would be glad of it in the quiet season and I would have waited as its not desperate.

I will do what we all do..take my money elsewhere.

-------------
It is a wise man who has something to say.
It is a fool who has to say something.

weegmack

09/5/2014 at 1:41pm
Location: Ayrshire
Outfit: Trigano Tribute 669

View Profile

Quote

Joined: 24/3/2013

Gold Member

Forum Posts: 291

Site Reviews Total:	0

Site Reviews 2024:	0
Site Reviews 2023:	0
Site Reviews 2022:	0
Site Reviews 2021:	0
Site Reviews 2020:	0
Site Reviews 2019:	0
Site Reviews 2018:	0

Site Nights 2024:	0
Site Nights 2023:	0
Site Nights 2022:	0
Site Nights 2021:	0
Site Nights 2020:	0
Site Nights 2019:	0
Site Nights 2018:	0

Whereabouts are you in Scotland VangoMan?

-------------
Gillian

VangoMan02

09/5/2014 at 1:55pm
Location:
Outfit:

View Profile

Quote

Joined: 18/5/2007

Diamond Member

Forum Posts: 3531
Tent Reviews: 7

Site Reviews Total:	21

Site Reviews 2024:	0
Site Reviews 2023:	0
Site Reviews 2022:	0
Site Reviews 2021:	0
Site Reviews 2020:	0
Site Reviews 2019:	0
Site Reviews 2018:	1

Site Nights 2024:	0
Site Nights 2023:	0
Site Nights 2022:	0
Site Nights 2021:	0
Site Nights 2020:	0
Site Nights 2019:	0
Site Nights 2018:	1

weegmack..I'm in Fife.

edit:
I just thought I would try out a mobile engineer as the cramps in my hands are getting worse and holding tools etc can be difficult as I have generally done my own service and a mate does the gas stuff, I'll just pick a warm day.

I have another couple of numbers for a mobile guy which I got on hear but if you have another one.

Post last edited on 09/05/2014 14:09:08

-------------
It is a wise man who has something to say.
It is a fool who has to say something.

VangoMan02

09/5/2014 at 5:44pm
Location:
Outfit:

View Profile

Quote

Joined: 18/5/2007

Diamond Member

Forum Posts: 3531
Tent Reviews: 7

Site Reviews Total:	21

Site Reviews 2024:	0
Site Reviews 2023:	0
Site Reviews 2022:	0
Site Reviews 2021:	0
Site Reviews 2020:	0
Site Reviews 2019:	0
Site Reviews 2018:	1

Site Nights 2024:	0
Site Nights 2023:	0
Site Nights 2022:	0
Site Nights 2021:	0
Site Nights 2020:	0
Site Nights 2019:	0
Site Nights 2018:	1

weegmack...were you just being nosey

-------------
It is a wise man who has something to say.
It is a fool who has to say something.

johngo

08/6/2014 at 7:03am
Location: South Lanarkshire
Outfit: Sterling Europa 540 (Cruach Cullmor)

View Profile

Quote

Joined: 31/3/2008

Standard Member

Forum Posts: 52

Site Reviews Total:	4

Site Reviews 2024:	0
Site Reviews 2023:	0
Site Reviews 2022:	0
Site Reviews 2021:	0
Site Reviews 2020:	0
Site Reviews 2019:	0
Site Reviews 2018:	0

Site Nights 2024:	0
Site Nights 2023:	0
Site Nights 2022:	0
Site Nights 2021:	0
Site Nights 2020:	0
Site Nights 2019:	0
Site Nights 2018:	0

Hi there. I too had the same problem, I'm guessing with the same person as the replies to email were a long time coming, if at all And answered by as female.

I ended up using John Allan At motor caravan services
http://motorhomecaravanservices.myartsonline.com/?page_id=32

-------------
JohnO

LobeyDosser

08/6/2014 at 9:10am
Location: Argyll Scotland
Outfit: 1997 Bailey Ranger 470 4

View Profile

Quote

Joined: 28/12/2002

Diamond Member

Forum Posts: 8833

Site Reviews Total:	5

Site Reviews 2024:	0
Site Reviews 2023:	0
Site Reviews 2022:	0
Site Reviews 2021:	0
Site Reviews 2020:	0
Site Reviews 2019:	0
Site Reviews 2018:	0

Site Nights 2024:	0
Site Nights 2023:	0
Site Nights 2022:	0
Site Nights 2021:	0
Site Nights 2020:	0
Site Nights 2019:	0
Site Nights 2018:	0

I use the OP's guy and have for years. He is good and reliable, but as pointed out, email wise he is not "on the ball".
I guess that those of us that are email savvy, will distrust businesses that are not so.

If he would rather arrange his business by mobile phone, that is up to him. I too find it odd in this day and age, but that does not detract from the fact that I will continue to use him for all my caravan needs.

-------------
Lobey.

VangoMan02

08/6/2014 at 9:46am
Location:
Outfit:

View Profile

Quote

Joined: 18/5/2007

Diamond Member

Forum Posts: 3531
Tent Reviews: 7

Site Reviews Total:	21

Site Reviews 2024:	0
Site Reviews 2023:	0
Site Reviews 2022:	0
Site Reviews 2021:	0
Site Reviews 2020:	0
Site Reviews 2019:	0
Site Reviews 2018:	1

Site Nights 2024:	0
Site Nights 2023:	0
Site Nights 2022:	0
Site Nights 2021:	0
Site Nights 2020:	0
Site Nights 2019:	0
Site Nights 2018:	1

Quote: Originally posted by johngo on 08/6/2014
Hi there. I too had the same problem, I'm guessing with the same person as the replies to email were a long time coming, if at all And answered by as female.

I ended up using John Allan At motor caravan services
http://motorhomecaravanservices.myartsonline.com/?page_id=32

Thanks john0..will add that one to my list..

-------------
It is a wise man who has something to say.
It is a fool who has to say something.

js10

15/1/2015 at 10:29am
Location: South Lanarkshire
Outfit: Swift Caravan

View Profile

Quote

Joined: 15/1/2015

Standard Member

Forum Posts: 1

Site Reviews Total:	0

Site Reviews 2024:	0
Site Reviews 2023:	0
Site Reviews 2022:	0
Site Reviews 2021:	0
Site Reviews 2020:	0
Site Reviews 2019:	0
Site Reviews 2018:	0

Site Nights 2024:	0
Site Nights 2023:	0
Site Nights 2022:	0
Site Nights 2021:	0
Site Nights 2020:	0
Site Nights 2019:	0
Site Nights 2018:	0

Hi have been looking at mobile service for my caravan and came across your post, were you pleased with your service from John Allan and would you recommend him.
Kind Regards John.

jeff juke

15/1/2015 at 1:14pm
Location:
Outfit:

View Profile

Quote

Joined: 09/8/2010

Diamond Member

Forum Posts: 6854

Site Reviews Total:	0

Site Reviews 2024:	0
Site Reviews 2023:	0
Site Reviews 2022:	0
Site Reviews 2021:	0
Site Reviews 2020:	0
Site Reviews 2019:	0
Site Reviews 2018:	0

Site Nights 2024:	0
Site Nights 2023:	0
Site Nights 2022:	0
Site Nights 2021:	0
Site Nights 2020:	0
Site Nights 2019:	0
Site Nights 2018:	0

Quote: Originally posted by VangoMan02 on 09/5/2014
weegmack...were you just being nosey

Tell her nothing John

-------------
Animals have feelings..

JEFF................

tango55

15/1/2015 at 1:16pm
Location: Lichfield
Outfit: Coachman Amara 450

View Profile

Quote

Joined: 15/5/2008

Diamond Member

Forum Posts: 9587

Site Reviews Total:	23

Site Reviews 2024:	0
Site Reviews 2023:	0
Site Reviews 2022:	3
Site Reviews 2021:	1
Site Reviews 2020:	0
Site Reviews 2019:	4
Site Reviews 2018:	0

Site Nights 2024:	0
Site Nights 2023:	0
Site Nights 2022:	11
Site Nights 2021:	3
Site Nights 2020:	0
Site Nights 2019:	24
Site Nights 2018:	0

Quote: Originally posted by VangoMan02 on 09/5/2014weegmack...were you just being nosey

It certainly looks that way doesn't it?

In order to post a reply you will need to register, or if already registered please log in here

Prev Next
Quick Links - All Forums - Caravan Repairs, Servicing and Maintenance - Top of Page

Printable version

Latest News, Discounts and Competitions see all...

8923 Visitors online !

Free UKCampsite.co.uk Window Sticker - Recommend to Friend - Add a Missing Campsite

[Message Forums] [Caravan Sites & Camping] [Company Listings] [Features / Advice] [Virtual Brochure] [Shop!]
[Reception] [Competitions] [Caravans & Motorhomes For Sale] [Event Diary] [Contact Us] [Tent Reviews]

Please note we are not responsible for the content of external sites & any reviews represent the author's personal view only. Please report any error here. You may view our privacy and cookie policy and terms and conditions here. All copyrights & other intellectual property rights in the design and content of this web site are reserved to the UKCampsite.co.uk © 1999 - 2024

UKCampsite.co.uk
2024 Advent Calendar

24 Daily Prizes PLUS a Christmas Day Star Prize worth £999

Request a Reminder