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Doesn't sound good does it? But, assuming the report you have received has come from the dealers, at least they seem to have accepted the problems which is half the battle.
I would be inclined to see if the repairs are done satisfactorily and in good time before deciding what to do.
I am not too sure about the wheel balancing question. Opinion is undecided on here although most seem to think it is a good idea. Are the dealers saying, however, that without them being balanced the caravan is going to jump around so much that all the screws will fall out !? If so. why weren't they balanced prior to sale ?
Good luck
DaveS1
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