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 Topic: Hymer Nova 470 repair - very worrying!
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03/2/2015 at 5:40pm
Location: Derbyshire
Outfit: Hymer Nova 470 Volvo XC70
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Joined: 21/2/2005 Standard Member
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Hello
I thought I would share my little problem with you, so that Hymer owners, particularly, can be forewarned and forearmed!
I had a little knock in my 2003 Hymer Nova 470 last summer: I scraped a wall on a turn, and unfortunately, a nail in the wall caught in my awning rail and separated it from the panels of the 'van along about 2 feet of its length.
In October 2014,I got insurance approval for a repair at Lowdhams in Huddersfield....and that was the last thing that happened. Lowdhams now tell me that they are having trouble with Hymer spares in Germany, and can't promise that they will ever get the spare part (ie awning rail), and they have asked me to provide new photographs so that they can see if a non-Hymer alternative might work.
If this is true, all of us who own older Hymer 'vans and motorhomes are one bump away from a write off.
I am worried for my 'van, and frustrated at the lack of progress and the poor outcome. Grrrr!
Rob (part of Ann and family!)
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