About a month ago we bought our first caravan, a 2003 Avondale Mayfair 515/4 for just under £5000 from a dealer. It appears to of had little use and internally it is virtually immaculate and even has a motor mover. Yesterday while checking things ready for a short break I noticed some small brown streaks running down from the front main/middle window. After further investigation I found that the hinges moved when opening the window and the black edging had misshapen. I then pulled the top edge down and it was soaking wet and black, and as you can imagine my heart sank! The van is still under warranty and the dealer was great and said just bring it straight back, so my question is....Does it sound repairable physically and from a financial point of view and how long roughly should it take? If they won't repair it I ussume they will refund me but I have have invested alot of time and money in the van in the last month so would hate to see it go.
Your story sounds very much like our first caravan. We had a Bailey that had a leak and we took it back to the dealer. They had two goes at repairing it, but in the end we had to hand it back and get our money back. it was a difficult decision as we loved the van but we decided it was better to move on.
At least you have a warranty and should be able to get it sorted out. I would let the dealer have a look first and see if they think it can be repaired, but ask for a warranty on the repair. The dealer we got ours from gave us some extra money to make up for the hassle of taking the van back several times, but not all dealers are this generous !
It's perfectly repairable in 2 or 3 working days, interior panel will have to be removed & wood replaced. Also exterior front rail will need removing & resealing to prevent water getting in. It would be a good idea to reseal awning rail & rest of caravan. Whether dealer will do you a proper job though or fob you off you will have to see, he won't want to lose profit on the sale..
If you want to keep the caravan long term you need to get the whole thing damp checked & resealed really. Not difficult to diy but it's time consuming which is why repairs at commercial rates are expensive. Material costs are negligible.
From my experience, buying a van from a dealer with a damp warranty does not mean the van has not got damp. I'm sure they would of known your van had damp but they just hope you don't spot it within the warranty period.
Same with our old bailey. There was no way they could of damp tested it, yet they sold it us with a damp warranty !