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Subject Topic: PurpleLine ego200 gearbox Post Reply Post New Topic
Personskiloony
02/8/2016 at 10:55pm
 Location: Teesside
 Outfit: Swift Conqueror 570 View skiloony's Profile View Profile   Reply to skiloony Reply   Quote skiloony Quote  
Joined: 13/9/2015

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Hi, just had my caravan serviced and also the motor mover to be told the gearbox has gone in one side of the motor mover. Does anyone know if this is a part that can be replaced ? If so where from ?
It's the ego200.
Any suggestions welcome. It's only 4 years old but PurpleLine are stating that as it wasn't 'serviced' last year my warranty is void which I find very annoying as I'm not aware that a service would of prevented the gearbox failure. For the avoidance of doubt it's only one side that's failed. The other side is fine and working perfectly apparently.


PersonGrampian91
03/8/2016 at 2:10am
 Location: Midlands
 Outfit: Mondeo Avondale Gram View Grampian91's Profile View Profile   Reply to Grampian91 Reply   Quote Grampian91 Quote  
Joined: 11/5/2008

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Whats wrong with the gearbox? Can they not supply a new one? Or do they want to supply a whole motor unit?


Personbirdman101
03/8/2016 at 6:47am
 Location: Milton Keynes
 Outfit: 2023Archway Woodford View birdman101's Profile View Profile   Reply to birdman101 Reply   Quote birdman101 Quote  
Joined: 30/8/2011

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If you strip it apart the common thing was a pin sheared which you can purchase many sizes on Ebay if you do not have any local stockists such as bearing and transmission suppliers.If you have to resort to a new mover go for Powrtouch next time. 5 year guarantee and no silly clause about having to have it serviced.


Personclbewi
03/8/2016 at 8:06am
 Location: Essex
 Outfit: Lunar Delta TS 2017 View clbewi's Profile View Profile   Reply to clbewi Reply   Quote clbewi Quote  
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I personally don't rate this company I have an AWD mover which is still in warranty one of the motors has packed in, it's starts to turn then stops contacted purpleline and was told to take it off and return it to them as they have no engineers on the road as such so it's down to me to get it to Suffolk!

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Claire and Colin


Personskiloony
03/8/2016 at 9:38am
 Location: Teesside
 Outfit: Swift Conqueror 570 View skiloony's Profile View Profile   Reply to skiloony Reply   Quote skiloony Quote  
Joined: 13/9/2015

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After speaking more with purpleline they have suggested that it's the wormdrive that has broken. They are sending a replacement FOC but not supplying the fitting. They have stated it's a relatively easy part to exchange out...... has anyone else had this issue ?


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Personbirdman101
04/8/2016 at 6:15am
 Location: Milton Keynes
 Outfit: 2023Archway Woodford View birdman101's Profile View Profile   Reply to birdman101 Reply   Quote birdman101 Quote  
Joined: 30/8/2011

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The worm drive will be fitted to the motor shaft with a pin which is what I said originally which may be what has broken.You may find it is only the pin and the worm OK.


Personskiloony
04/8/2016 at 8:49am
 Location: Teesside
 Outfit: Swift Conqueror 570 View skiloony's Profile View Profile   Reply to skiloony Reply   Quote skiloony Quote  
Joined: 13/9/2015

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When I asked if if was possibly the pin the member of staff stated not on this model !! The worm drive is a sacrificial part. Have you ever had to replace either the pin or drive ?


Personbirdman101
05/8/2016 at 6:58am
 Location: Milton Keynes
 Outfit: 2023Archway Woodford View birdman101's Profile View Profile   Reply to birdman101 Reply   Quote birdman101 Quote  
Joined: 30/8/2011

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Not on the Ego but the original purple line Enduro.



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