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01/9/2018 at 11:30am
Location: Outfit:
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you aren't travelling with the flush water still in are you? a 3/4 tank of that sloshing around can weigh a lot and could work it loose, failing that I suggest you getting back in touch with your dealer as its a warranty issue
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01/9/2018 at 12:16pm
Location: Outfit:
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We have a 2018 460 vip, presumably the same toilet.
The mechanism is very stiff to remove / reinstall the cassette. I think something is going to break every time I remove the cassette.
Regarding travelling with a full flush tank, I have not found a way of emptying the tank other than to hold the flush button down. Our old caravan had a tube with a stopper on the end which you simply removed to drain the tank.
The whole toilet creaks when you sit on it.
Not impressed with the Dometic toilet at all.
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01/9/2018 at 5:20pm
Location: Staffs Cheshire bord Outfit: None Entered
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We have a Domestic toilet in our 2014 Lunar Cosmos. Only way to empty is to keep flushing.
------------- Jean
Sometimes a little rain must fall before you reach a rainbow.
The work will wait while you show the child the rainbow, but the rainbow won't wait while you finish the work.
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03/9/2018 at 10:27pm
Location: Scotland Outfit: None Entered
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Quote: Originally posted by EddieC on 03/9/2018
We have a 2018 Coachman VIP 575, and the flush button and indicator panel fell out (or should that be in?) while we were away in July.
We contacted our dealer on July 16th and were advised that this problem has occurred before and that the toilet has been re-designed.
Dometic took their time agreeing to the warranty work and supplying the replacement part, and the 'van will be returned to the dealer for fixing on 20th September, as they are very busy!
Over two months to effect a repair under warranty is a poor show in my opinion.
I have rarely had a problem with my Volvo, but, when I have, the dealer's usual response is: "When can you get here?" or: "The part will be here tomorrow".
Is it unfair to make a comparison between, or to expect a similar standard of service from the two industries?
With a caravan under warranty the responsibility for replacement of faulty equipment lies with the dealer who sold it to you. It is then up to them to seek reimbursement from the manufacturer, not for them to keep you waiting until the manufacturer agrees liability.
It is certainly not unfair to make a comparison between a car dealer and a caravan dealer. You should expect a similar service from both.
------------- mm48j
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04/9/2018 at 3:34pm
Location: Staffs Cheshire bord Outfit: None Entered
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Two !o the isn't bad. We waited 8 !onths for a lock barrel and sister waited the same time for a repair under warranty, both Lunar and same dealer.
------------- Jean
Sometimes a little rain must fall before you reach a rainbow.
The work will wait while you show the child the rainbow, but the rainbow won't wait while you finish the work.
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