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Topic: Motor Mover Handset

Colin21

20/7/2022 at 4:08pm
Location: East Herts
Outfit: 1992 Elddis Wisp 450CT + X Trail

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My caravan is fitted with e-go motor movers and the handset has stopped working. I have tried replacing the batteries and have thoroughly cleaned the battery contacts, but it still doesn't work. The LED in the handset doesn't even light up. The handset also is only held together at the top with sticky tape and there is one screw holding the bottom end.

Does anyone know where I can get a replacement or this one repaired? It was working fine earlier in the year, but when we came to leave at the beginning of this month it wouldn't work.

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Best Regards,
Colin

Fiona W

via mobile 20/7/2022 at 4:43pm
Location: Ayrshire
Outfit: Auto-Sleeper MHs

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Google: RemoteFixer
e-go Remote Control Repair Specialists
Remote Fixer is part of the SMG Development / Repairhelper Group. Our premises are located at 114 Longton Lane, Rainhill, Merseyside, L35 8PA, United Kingdom (Please note that we are a Mail based Repair Business)
07817 039435 - 0151 4308033
Dated 2017, may not still be operating.
£20 no fix no fee.

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2024 = 20 sites / 41 nights. 2023 = 9/23. 2022 = 13/35. 2021 = 11/29. 2020 = 4/20. 2019 = 13/35. 2018 = 20/33. 2017 = 10/22. 2016 = 19/33. 2015 = 15 sites / 27 nights. Didn't count 1976 to 2014.

blueexpo97

20/7/2022 at 5:48pm
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RemoteFixer, reviews left three weeks ago for him.

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XVI yes?

As well is two words!
How does a sage know everything about everything? or does he? or does he just think he does?
Remember, if you buy something you bought it, not brought it.

Triaxle

via mobile 20/7/2022 at 7:05pm
Location: Worcestershire
Outfit: Roller Team 746

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Beware the problem may be at the mm end Colin. I had the same earlier in the year, and wasted £60 on a new remote, to no avail.
Had a new mm fitted for 600 inc vat; happy days.

billy

via mobile 20/7/2022 at 7:07pm
Location: North Essex
Outfit: Caravelair Alba 400

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Try peeling back the plastic membrane over switches & cleaning contacts.

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Every day should be a holiday!

tango55

20/7/2022 at 9:55pm
Location: Lichfield
Outfit: Coachman Amara 450

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Try inserting some new different batteries first as it has been known for brand new batteries to be defective. It doesn't happen very frequently but worth a try first so can be ruled out of being the possible cause.

Colin21

20/7/2022 at 10:59pm
Location: East Herts
Outfit: 1992 Elddis Wisp 450CT + X Trail

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Thanks all for your help. Think I may well go with RemoteFixer.

I have tried 4 different sets of new batteries, as I buy them in bulk.

I am reasonably certain it is the remote that is the problem, as the LED indicator should light up even if the mover itself isn't switched on, and it doesn't. It always did before. I know that because I put new batteries in it in the house earlier in the year before we took the caravan to a C&CC DA meet. At the time the leisure battery wasn't even on the caravan. The LED lit up then when I tested it after putting the batteries in.

Must admit I haven't tried peeling back the plastic membrane. It could be the "on" button contacts that are at fault. I'll give that a go before I send it off to RemoteFixer. It may well do the trick as I'm sure it is probably only something simple. It worked perfectly in April, and I've never had the slightest problem with it in the last 4 years that I have owned the caravan.

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Best Regards,
Colin

meandmygirl

25/7/2022 at 8:10pm
Location: None Entered
Outfit: Bailey & Kia

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Hi Colin

Not sure if you sorted the mover handset or not.

I agree with other comments on here. The RemoteFixer is very good and I also used the service. He did manage to improve my handset for a short time. However in a few months it completely gave up.

The AWS mobile engineer I use to service my van suggested A & R Electronics. So I contacted them. I was told to either send or take my mover control unit to him with the handset to them. The place is close to where I work so one lunchtime I took it to his unit/factory. Richard took my mover off me and with 2 mins came back and said the remote was no good. He supplied me with a replacement (he even paired it to my control unit).

I think the replacement was about £75. Worked fine since (fingers crossed). They might be worth a phone call or send an email.

A & R Electronics

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Don't take LIFE too seriously nobody gets out ALIVE anyway

Colin21

25/7/2022 at 11:05pm
Location: East Herts
Outfit: 1992 Elddis Wisp 450CT + X Trail

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Quote: Originally posted by meandmygirl on 25/7/2022
Hi Colin

Not sure if you sorted the mover handset or not.

I agree with other comments on here. The RemoteFixer is very good and I also used the service. He did manage to improve my handset for a short time. However in a few months it completely gave up.

The AWS mobile engineer I use to service my van suggested A & R Electronics. So I contacted them. I was told to either send or take my mover control unit to him with the handset to them. The place is close to where I work so one lunchtime I took it to his unit/factory. Richard took my mover off me and with 2 mins came back and said the remote was no good. He supplied me with a replacement (he even paired it to my control unit).

I think the replacement was about £75. Worked fine since (fingers crossed). They might be worth a phone call or send an email.

A & R Electronics

Thanks for that, my remote is currently with RemoteFixer and I am hoping to have it back soon. I don't know yet whether he will be able to sort it. If he doesn't, maybe I'll try A R electronics.

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Best Regards,
Colin

alsparker

14/8/2022 at 11:25am
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Hi Colin I have a remote control here, I had to replace my ego 30309 unit with a quattro upgrade. the unit is orange, like the one in the link and is working.
if interested make me an offer
alsparker at yahoo.co.uk

https://www.pinterest.co.uk/pin/582442164303244964/

Post last edited on 14/08/2022 11:42:24

Post last edited on 14/08/2022 11:42:59

Colin21

14/8/2022 at 1:25pm
Location: East Herts
Outfit: 1992 Elddis Wisp 450CT + X Trail

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Quote: Originally posted by alsparker on 14/8/2022
Hi Colin I have a remote control here, I had to replace my ego 30309 unit with a quattro upgrade. the unit is orange, like the one in the link and is working.
if interested make me an offer
alsparker at yahoo.co.uk

https://www.pinterest.co.uk/pin/582442164303244964/

Post last edited on 14/08/2022 11:42:24

Post last edited on 14/08/2022 11:42:59

Hi, I have mine back now and it appears to be fine. Well at least it turns on, which it didn't before. I'll give it a test tomorrow though as I will be moving the caravan then.

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Best Regards,
Colin

alsparker

14/8/2022 at 1:37pm
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thats no problem sir, hope all goes well for you

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