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Hi,

I was wondering if anyone could shed any light on a problem with the heater in our van...

We've noticed that the heater isn't getting warm when running on electricity, but it works fine when on gas.  The fan is working fine.

I read about some Fanmaster's having a reset button on them, but apparently the 5500 doesn't - according to the manual, you reset it by switching it off and switching it back on again.  Tried this, but still doesn't work

Anybody got any ideas???

You need to contact Gary at Arc Systems he's the expert on Carver heating.

info at arcsystems.biz

Steve W

First think to check is the mains 'kettle' plug has not worked loose or even fallen out!!  it's at the bottom of the black control box which is at the back top right of the fire. Also of course check the isolation 'switched spur' is on and the red light showing, if no red light then either no power to switch or the 10A fuse has blown.

This model together with the 2000 and 4000 from 1998 on, is known as the mk2 Fanmaster and indeed does not have a manually resettable trip.

Cheers for that Gary!

The isolation switch seems to be fine - the red light is on.

So it's looking like I'll have to be taking some van fixtures and fittings apart to get to the back of the heater...!

Thanks again

Hopefully you don't need to take the van to bits!! if theres a draw above you can reach through there. The plug is an 'elbow' type rather than the common straight one, the cable comes up from the floor and the plug turns a right angle toward the centre of the fire. There should be a cable tie holding the cable more or less in position, so with a bit of luck if it is loose it's just a matter of a little push